CUSTOMER TERMS OF SERVICE

Viralsphere Customer Terms

Please read these Legal Terms carefully before purchasing or using any of our Services.

These Legal Terms govern your access to and use of the professional services provided by Viralsphere LLC.

Our legal framework consists of the following publicly available documents:

Terms of Service — the general legal agreement governing the use of our Services.

Privacy Policy — explains how we collect, use, protect and process personal information.

Acceptable Use Policy — sets forth the rules governing the appropriate use of our Services and prohibits activities that may compromise our platform, intellectual property or security.

These documents are intended to be read together and collectively form the legal framework applicable to the use of our Services. For certain enterprise, institutional or custom engagements, additional written agreements may apply. In the event of any conflict between a fully executed written agreement and these public terms, the executed agreement shall govern solely with respect to the matters expressly addressed therein.

We may update these Legal Terms from time to time to reflect changes in our business operations, applicable laws or regulatory requirements. When legally required, or where you maintain an active contractual relationship with us, we may provide notice of material updates through email or other reasonable communication channels.

By accessing our website, requesting a proposal, purchasing or using any of our Services, you acknowledge that you have read, understood and agree to be bound by these Legal Terms.

TERMS OF SERVICE

Viralsphere LLC

Effective Date: January 1, 2026


CHAPTER I

GENERAL PROVISIONS, ACCEPTANCE OF TERMS AND CORPORATE INFORMATION

ARTICLE 1

CORPORATE INFORMATION

These Terms of Service ("Terms") constitute a legally binding agreement between Viralsphere LLC, a Wyoming limited liability company duly organized under the laws of the State of Wyoming ("Viralsphere", the "Company", "we", "our" or "us"), and any legal entity or individual acting primarily for commercial, institutional or professional purposes ("Client", "you" or "your") who accesses, purchases or uses the Company's Services.

Registered Business Address

Viralsphere LLC

30 N Gould St Ste N

Sheridan, Wyoming 82801

United States

Business Inquiries:

[email protected]

Legal Notices:

[email protected]

ARTICLE 2

BUSINESS MODEL

Viralsphere LLC is an international business-to-business (B2B) consulting and technology company providing professional services including, without limitation:

business consulting;

strategic advisory;

digital transformation;

artificial intelligence implementation;

workflow automation;

customer acquisition systems;

CRM implementation;

sales process optimization;

marketing strategy;

lead generation systems;

operational consulting;

training;

workshops;

enterprise education;

digital infrastructure implementation;

managed services;

software-related professional services;

agency services;

and other technology-enabled business solutions.

The Company provides professional services exclusively for commercial, institutional or organizational purposes.

The Services are not directed toward personal, family or household use.

ARTICLE 3

ELIGIBLE CLIENTS

By accessing or purchasing the Services, the Client represents and warrants that:

it possesses full legal capacity to enter into binding agreements;

it is acting primarily for business, commercial, institutional or professional purposes;

it possesses authority to bind the organization it represents, where applicable;

all information provided to the Company is materially accurate and complete.

If the individual accepting these Terms acts on behalf of a legal entity, such individual represents and warrants that they possess sufficient authority to legally bind such entity.

ARTICLE 4

INTERNATIONAL APPLICABILITY

The Services offered by Viralsphere LLC are intended for Clients located worldwide.

These Terms shall govern the contractual relationship between the Parties regardless of:

the Client's country of residence;

the Client's place of incorporation;

the location from which the Services are accessed;

the place where Deliverables are used;

the jurisdiction in which payment is made.

Nothing contained herein shall prevent the application of mandatory laws that cannot legally be excluded under the applicable jurisdiction.

ARTICLE 5

ACCEPTANCE OF THESE TERMS

The Client accepts these Terms upon the earliest occurrence of any of the following events:

executing an Order Form;

executing a Statement of Work;

executing a Master Services Agreement;

purchasing any Service;

paying any invoice;

accepting these Terms electronically;

clicking an "I Accept", "Purchase", "Subscribe", "Continue" or similar confirmation button;

submitting payment through an authorized payment processor;

accessing any client portal;

requesting commencement of Services;

using any Service after receiving notice of these Terms. Such acceptance constitutes legally binding consent.

ARTICLE 6

ORDER OF PRECEDENCE

Unless expressly agreed otherwise in writing, the contractual documents governing the Parties shall prevail in the following order:

Executed Change Order

Executed Statement of Work (SOW)

Executed Data Processing Agreement (where applicable)

Executed Master Services Agreement (MSA)

These Terms of Service

Privacy Policy  

Acceptable Use Policy

Any other written document expressly incorporated by reference.

To the extent any conflict exists, the higher-ranking document shall prevail solely with respect to the conflicting provision. For a complete order of precedence applicable to the full contractual framework, see also Article 102 of these Terms.

ARTICLE 7

MODIFICATIONS

Viralsphere reserves the right to update or modify these Terms whenever reasonably necessary to:

comply with applicable law;

improve business operations;

reflect changes in Services;

address technological developments;

enhance security;

respond to regulatory requirements.

Material modifications shall become effective upon publication through the Company's website or other reasonable electronic notice.

Continued use of the Services following the effective date of such modifications constitutes acceptance of the updated Terms. Material changes shall not retroactively affect rights accrued under previously executed Statements of Work or Master Services Agreements unless expressly agreed by the Parties.

ARTICLE 8

NO WAIVER

Failure by the Company to enforce any provision of these Terms shall not constitute a waiver of any right, remedy or future enforcement.

Any waiver shall be valid only if made expressly in writing by an authorized representative of Viralsphere LLC.

ARTICLE 9

SEVERABILITY

If any provision of these Terms is determined to be invalid, illegal or unenforceable by a court or arbitral tribunal of competent jurisdiction, the remaining provisions shall remain in full force and effect.

The invalid provision shall be interpreted or modified only to the minimum extent necessary to preserve its enforceability while maintaining the Parties' original commercial intent whenever legally permissible.

ARTICLE 10

DEFINITIONS

For purposes of these Terms:

"Client" means any corporation, company, educational institution, university, governmental entity, non-profit organization, foundation, partnership, registered professional, or individual acquiring the Services primarily for commercial, institutional or professional purposes.

"Services" means all consulting, advisory, agency, technology implementation, automation, artificial intelligence, marketing, operational or other professional services offered by Viralsphere.

"Deliverables" means the specific outputs expressly described in the applicable Statement of Work, Order Form or written proposal accepted by the Parties.

"Company Intellectual Property" means all proprietary methodologies, business systems, operational processes, software, documentation, frameworks, templates, workflows, automation logic, prompts, artificial intelligence implementations, know-how, trade secrets and other intellectual property owned or controlled by Viralsphere.

"Confidential Information" shall have the meaning assigned elsewhere in these Terms and any applicable Master Services Agreement.


CHAPTER II

SERVICES, PROJECT ENGAGEMENT, INTELLECTUAL PROPERTY AND OPERATIONAL MODEL

ARTICLE 11

NATURE OF THE SERVICES

Viralsphere LLC provides professional business services designed to assist organizations in improving operational efficiency, customer acquisition, digital transformation and business performance.

Depending on the applicable Statement of Work ("SOW"), the Services may include, without limitation:

strategic consulting;

executive advisory;

enterprise digital transformation;

artificial intelligence implementation;

workflow automation;

CRM strategy and implementation;

lead acquisition systems;

marketing and growth strategy;

sales enablement;

process optimization;

operational consulting;

enterprise training;

workshops;

software implementation support;

managed services;

agency services;

technology integration;

and other professional business services.

The Company shall perform only those Services expressly described in the applicable commercial documentation.

ARTICLE 12

PROFESSIONAL SERVICES

The Client acknowledges that Viralsphere provides professional consulting and implementation services requiring specialized expertise, business

judgment and intellectual capital.

The Company's principal obligation is to apply commercially reasonable professional skill, diligence and expertise. Unless expressly agreed in writing, the Company does not undertake obligations of result but rather obligations of professional performance.

ARTICLE 13

STATEMENTS OF WORK

Each engagement may be governed by one or more Statements of Work ("SOW").

Each SOW may define:

project objectives;

scope of work;

Deliverables;

implementation phases;

commercial assumptions;

timelines;

milestones;

pricing;

payment schedule;

Client responsibilities;

acceptance criteria.

No Service shall be deemed included unless expressly identified within the applicable SOW, Order Form or written proposal accepted by both Parties.

ARTICLE 14

OUT-OF-SCOPE SERVICES

Services not expressly included within the applicable Statement of Work constitute Out-of-Scope Services. Without limitation, the following are generally considered additional services unless specifically contracted:

additional consulting sessions;

additional revisions;

expanded implementations;

new integrations;

additional automation requests;

custom developments;

migration projects;

additional documentation;

additional training;

strategic redesigns;

post-delivery consulting;

ongoing operational support.

Out-of-Scope Services may require:

a revised proposal;

a Change Order;

revised commercial terms;

additional fees.

The Company shall have no obligation to perform Out-of-Scope Services without written approval.

ARTICLE 15

CLIENT RESPONSIBILITIES

Successful delivery of the Services requires active cooperation from the Client. The Client agrees to provide, as reasonably requested:

accurate information;

timely approvals;

authorized decision-makers;

access to necessary systems owned by the Client;

required documentation;

commercially reasonable cooperation;

personnel reasonably necessary for the project.

Project schedules may be adjusted where delays are attributable to the Client.

ARTICLE 16

PROJECT TIMELINES

Unless expressly identified as guaranteed in writing, all implementation schedules constitute reasonable estimates based upon the information available at the commencement of the engagement.

Project timelines may reasonably change due to:

Client delays;

changes in project scope;

third-party dependencies;

regulatory requirements;

technical discoveries;

operational complexity;

force majeure events.

Estimated timelines shall not constitute contractual guarantees.

ARTICLE 17

DELIVERABLE ACCEPTANCE

Deliverables shall be deemed accepted upon the earliest of:

(a) written acceptance by the Client;

(b) productive commercial use;

(c) implementation into the Client's operations;

(d) expiration of ten (10) business days following delivery without written notice describing any material non-conformity;

(e) payment of the invoice corresponding to the Deliverable.

Requests for additional features or modifications outside the agreed scope shall not prevent acceptance.

ARTICLE 18

COMPANY INTELLECTUAL PROPERTY

Except as expressly transferred in writing, all intellectual property developed, owned or licensed by Viralsphere remains the exclusive property of the Company.

This includes, without limitation:

methodologies;

frameworks;

consulting models;

operational systems;

templates;

documentation;

software;

prompts;

prompt libraries;

automation logic;

artificial intelligence implementations;

proprietary databases;

reports;

playbooks;

workflows;

diagrams;

strategic models;

know-how;

trade secrets;

derivative works;

improvements.

No ownership rights are transferred except as expressly stated within the applicable Statement of Work.

ARTICLE 19

CLIENT DELIVERABLES

Upon full payment of all applicable fees, ownership of expressly designated Deliverables shall transfer only to the extent specifically identified in the applicable Statement of Work.

Notwithstanding any transfer of Deliverables, Viralsphere expressly retains ownership of:

methodologies;

implementation processes;

reusable software components;

internal documentation;

automation frameworks;

prompt engineering techniques;

strategic models;

templates;

libraries;

know-how;

operational methodologies;

proprietary business systems.

The Client acquires the agreed Deliverable—not the Company's methods for producing it.

ARTICLE 20

PROTECTION OF THE COMPANY'S OPERATIONAL ENVIRONMENT

The Client acknowledges that Viralsphere has developed proprietary operational infrastructure through substantial investment in research, development, operational experience and intellectual capital.

Accordingly, nothing in these Terms shall obligate the Company to disclose, provide access to or document any aspect of its internal operational environment, including without limitation:

internal software architecture;

customer relationship management systems;

workflow orchestration;

automation environments;

implementation methodologies;

internal dashboards;

project management systems;

prompt libraries;

artificial intelligence models;

workflow configurations;

deployment procedures;

infrastructure architecture;

internal APIs;

operational databases;

quality assurance procedures;

knowledge management systems;

standard operating procedures;

internal documentation;

technology stack;

vendor selection criteria;

security configurations;

proprietary business processes.

The Client contracts for professional Services and agreed Deliverables only.

Nothing in these Terms shall be interpreted as granting any ownership, audit, inspection or disclosure rights over the Company's internal operations, technical architecture or business infrastructure. For the avoidance of doubt, the Company reserves the unrestricted right to modify, replace, migrate or redesign any component of its internal operational environment at any time, provided that such changes do not materially reduce the Services expressly contracted by the Client.

ARTICLE 21

THIRD-PARTY TECHNOLOGIES

The Company may use commercially reasonable third-party technologies to facilitate the delivery of the Services.

Unless expressly agreed otherwise in writing:

the Company is not obligated to identify every technology provider utilized in its internal operations;

the Client acquires no rights over any third-party platform used internally by the Company;

internal service providers may be replaced, updated or modified without prior notice where such changes do not materially affect the contracted Deliverables.

Nothing contained herein shall limit disclosure obligations expressly required under an executed Data Processing Agreement or mandatory applicable law.

ARTICLE 22

CASE STUDIES, TESTIMONIALS AND PRIOR EXPERIENCE

The Client acknowledges that the Company's website, proposals, presentations, marketing materials and commercial documentation may include case studies, testimonials, project summaries, performance metrics and professional experience derived from:

Viralsphere LLC;

projects performed by its founders;

projects performed by members of its professional team;

or projects executed through business entities previously owned or operated by the Company's principals.

Such materials are presented solely to demonstrate professional experience, technical capabilities and historical expertise.

They shall not constitute guarantees, warranties or representations that identical or comparable results will be achieved by any future Client.

Individual project outcomes depend upon numerous factors, including the Client's own execution, resources, market conditions, regulatory environment and operational decisions.


CHAPTER III

COMMERCIAL TERMS, FEES, PAYMENTS, CANCELLATION AND REFUND POLICY

ARTICLE 23

PROFESSIONAL FEES

The Client agrees to pay all fees specified in the applicable Statement of Work ("SOW"), Order Form, Proposal, Subscription Agreement or other written commercial document executed by the Parties.

Unless expressly stated otherwise:

all fees are denominated in United States Dollars (USD);

prices exclude taxes, duties, withholding obligations or governmental charges imposed by jurisdictions outside the Company's responsibility;

invoices shall be payable according to the agreed payment schedule.

The Client remains solely responsible for taxes applicable within its own jurisdiction unless mandatory law requires otherwise.

ARTICLE 24

PAYMENT METHODS

Payments may be made through payment processors, financial institutions or other payment methods approved by the Company, including without limitation:

Stripe;

international bank transfer;

ACH transfer;

wire transfer;

other commercially accepted electronic payment methods.

The Company reserves the right to modify accepted payment methods at any time.

ARTICLE 25

PAYMENT AUTHORIZATION

Where recurring billing or installment payments are agreed, the Client authorizes the Company and its authorized payment processors to process charges according to the applicable payment schedule.

The Client represents that:

it is authorized to use the selected payment method;

payment information is accurate;

sufficient funds or available credit will be maintained.

Failure of an automatic payment does not relieve the Client of its contractual payment obligations.

ARTICLE 26

INVOICING

Invoices may be issued electronically.

Unless otherwise agreed:

invoices are deemed received upon electronic delivery;

electronic invoices satisfy all contractual invoicing requirements;

payment deadlines begin upon issuance of the invoice.

The Client shall promptly notify the Company of any material invoicing discrepancy. Failure to object within ten (10) business days shall constitute acceptance of the invoice.

ARTICLE 27

LATE PAYMENTS

Amounts not paid when due may accrue interest at the lesser of:

one and one-half percent (1.5%) per month; or

the maximum rate permitted under applicable law.

The Company may also recover reasonable collection costs where legally recoverable. Repeated late payments may constitute material breach of this Agreement.

ARTICLE 28

SUSPENSION FOR NON-PAYMENT

If payment is not received when due, the Company may, without liability:

suspend Services;

pause project activities;

disable access to client portals;

postpone meetings;

suspend consulting sessions;

delay Deliverables;

suspend support services.

Such suspension shall not:

waive payment obligations;

extend contractual deadlines unless expressly agreed;

constitute breach by the Company.

Service delivery may resume only after all outstanding amounts have been paid.

ARTICLE 29

PROFESSIONAL SERVICES AND NON-REFUNDABLE WORK

The Client expressly acknowledges that the Company's fees primarily compensate for:

professional expertise;

specialized consulting services;

intellectual effort;

strategic analysis;

planning;

implementation activities;

resource allocation;

project management;

technical configuration;

reserved operational capacity;

research and development;

business knowledge.

Once the Company has commenced performance of the Services, such professional resources cannot be recovered or reused.

Accordingly, fees corresponding to Services already performed, time already invested or resources already allocated are earned when performed and are non-refundable.

ARTICLE 30

REFUND POLICY

Except where mandatory non-waivable law expressly provides otherwise, the Company does not provide refunds for:

completed professional Services;

consulting sessions already delivered;

implementation work already performed;

strategic advisory services;

agency services;

digital Deliverables already delivered;

project planning;

discovery sessions;

technical configurations;

intellectual work already completed.

If a project terminates before completion, any refund determination shall be limited exclusively to prepaid amounts corresponding to Services that have not yet been performed and for which no Company resources have been materially allocated.

Under no circumstances shall the Company be required to refund fees corresponding to professional work already executed.

ARTICLE 31

MONTHLY SERVICES

For recurring monthly Services, the Client agrees to maintain the engagement during the minimum commercial term specified in the applicable Statement of Work or Subscription Agreement.

Where no minimum term is expressly established, Services shall continue on a month-to-month basis.

Recurring fees compensate not only ongoing work but also continuing access to specialized personnel, operational capacity and business infrastructure.

ARTICLE 32

EARLY TERMINATION FEE

Where the Parties agree to a minimum service commitment, the Client may terminate the engagement before expiration of such minimum term upon written notice.

In consideration of the Company's investment in onboarding, planning, personnel allocation, reserved operational capacity and implementation activities, the Client agrees to pay an Early Termination Fee.

Unless otherwise specified in the applicable Statement of Work, the Early Termination Fee shall equal the greater of:

thirty percent (30%) of the remaining unpaid contractual value; or two (2) monthly service fees.

The Parties acknowledge that this amount represents a reasonable estimate of the Company's administrative costs, unrecoverable investment and commercial losses arising from early termination and is not intended as a punitive penalty.

Payment of the Early Termination Fee does not relieve the Client of any amounts already accrued prior to termination.

ARTICLE 33

CHANGE OF PROJECT SCOPE

Changes requested by the Client after commencement of the Services may require:

revised pricing;

revised timelines;

revised Deliverables;

additional professional fees;

execution of a Change Order.

The Company shall have no obligation to perform modified work until the applicable commercial terms have been mutually approved.

ARTICLE 34

PAYMENT DISPUTES

The Client agrees to notify the Company in writing of any genuine billing dispute before initiating any external payment dispute procedure.

The Parties shall cooperate in good faith to resolve billing concerns through direct communication.

Failure to follow this procedure shall be considered when determining responsibility for collection costs and dispute resolution expenses where permitted by applicable law.

ARTICLE 35

CHARGEBACKS

The Client acknowledges that chargebacks are intended solely to address unauthorized or fraudulent payment transactions.

The Client agrees not to initiate or encourage chargebacks where:

the Services were authorized;

payment was voluntarily submitted;

Services commenced as agreed;

Deliverables were provided;

professional work was performed;

contractual obligations were substantially fulfilled.

Nothing contained herein limits the Client's right to dispute genuinely unauthorized or fraudulent transactions.

ARTICLE 36

EVIDENCE OF SERVICE DELIVERY

For purposes of payment verification and dispute resolution, the Client acknowledges that the Company may rely upon commercially reasonable business records demonstrating performance, including:

executed agreements;

accepted proposals;

invoices;

payment confirmations;

email correspondence;

meeting invitations;

videoconference records;

project documentation;

written approvals;

project management records;

revision history;

Deliverables transmitted to the Client;

implementation logs;

commercially maintained activity records.

Such records may be presented to financial institutions, payment processors, arbitration providers or courts where reasonably necessary to establish performance of contractual obligations.

ARTICLE 37

NO SET-OFF

Except where prohibited by mandatory applicable law or expressly agreed in writing, the Client shall not withhold, offset or deduct amounts owed under this Agreement based upon unrelated disputes.

Undisputed invoices shall remain payable according to their stated due dates.

ARTICLE 38

CURRENCY FLUCTUATIONS

Unless expressly agreed otherwise, all commercial obligations shall be calculated in United States Dollars (USD).

The Client assumes responsibility for:

currency conversion costs;

international banking charges;

intermediary bank fees;

foreign exchange fluctuations;

local financial institution charges.

The Company shall not be responsible for reductions in amounts received due to such costs.


CHAPTER IV

CLIENT RESPONSIBILITIES, ACCEPTABLE USE, PROFESSIONAL CONDUCT AND SERVICE LIMITATIONS

ARTICLE 39

CLIENT COOPERATION

The Client acknowledges that the successful performance of the Services depends upon timely cooperation.

Accordingly, the Client agrees to:

provide complete and accurate information;

designate authorized decision-makers;

respond to reasonable requests within commercially reasonable timeframes;

provide access to systems under the Client's control when required;

participate in scheduled meetings;

review Deliverables in a timely manner;

communicate material project changes without undue delay.

The Company shall not be responsible for delays resulting from the Client's failure to cooperate.

ARTICLE 40

ACCURACY OF CLIENT INFORMATION

The Client represents and warrants that all information, documentation, credentials, business data and instructions supplied to the Company are materially accurate, complete and lawful.

The Company may reasonably rely upon information provided by the Client without independently verifying its accuracy unless otherwise expressly agreed.

The Client assumes sole responsibility for any consequences arising from inaccurate, incomplete or misleading information supplied to the Company.

ARTICLE 41

CLIENT MATERIALS

The Client retains ownership of all materials provided to the Company.

The Client grants the Company a limited, non-exclusive, worldwide, royalty-free license to use such materials solely to perform the contracted Services.

The Client represents that it possesses all necessary rights, permissions and legal authority to provide such materials.

The Company shall have no responsibility for verifying ownership of Client Materials.

ARTICLE 42

THIRD-PARTY RIGHTS

The Client shall not provide content, data, software, trademarks, copyrighted materials or other assets that infringe the intellectual property or legal rights of third parties.

The Client shall remain solely responsible for obtaining all licenses, permissions and authorizations necessary for materials supplied to the Company.

ARTICLE 43

REGULATORY COMPLIANCE

The Client remains solely responsible for ensuring that:

its products;

services;

advertising;

commercial communications;

industry-specific operations;

regulatory filings;

internal compliance;

comply with all laws applicable to the Client's jurisdiction.

The Company provides professional consulting services only and does not assume responsibility for the Client's independent legal or regulatory compliance unless expressly agreed in writing.

ARTICLE 44

ACCEPTABLE USE

The Client shall not use the Company's Services, Deliverables or business relationship to engage in:

unlawful conduct;

fraudulent activities;

deceptive commercial practices;

money laundering;

terrorist financing;

intellectual property infringement;

unauthorized data collection;

cybercrime;

distribution of malware;

phishing;

denial-of-service attacks;

unauthorized access to computer systems;

spam;

activities prohibited by applicable law.

The Company reserves the right to immediately suspend Services where reasonably necessary to protect its operations or comply with applicable law.

ARTICLE 45

ACCOUNT SECURITY

Where the Company provides access to client portals or other secure resources, the Client shall:

maintain the confidentiality of login credentials;

implement reasonable access controls;

promptly notify the Company of suspected unauthorized access;

prevent unauthorized users from accessing Company resources.

The Client remains responsible for activities occurring through accounts under its control.

ARTICLE 46

NO SHARING OF ACCESS

Unless expressly authorized in writing, the Client shall not:

share user accounts;

distribute login credentials;

provide unauthorized access to third parties;

sublicense access;

resell access;

allow multiple organizations to use a single subscription.

The Company may suspend access where unauthorized sharing is reasonably suspected.

ARTICLE 47

NO REVERSE ENGINEERING

Except where mandatory law expressly provides otherwise, the Client shall not:

reverse engineer;

decompile;

disassemble;

reproduce;

copy;

replicate;

imitate;

adapt;

extract;

derive source code from;

create competing systems based upon;

any Company Intellectual Property, proprietary methodology or confidential operational process.

ARTICLE 48

NO SCRAPING OR AUTOMATED EXTRACTION

The Client shall not use bots, crawlers, automated scripts, artificial intelligence systems or similar technologies to:

scrape Company materials;

harvest data;

extract documentation;

collect proprietary information;

reproduce educational content;

build competing products;

without the Company's prior written authorization.

ARTICLE 49

NO CIRCUMVENTION

The Client shall not intentionally attempt to circumvent:

technical restrictions;

licensing limitations;

authentication systems;

usage limitations;

security controls;

subscription controls;

contractual limitations.

Any attempt to bypass such measures constitutes a material breach of these Terms.

ARTICLE 50

NO SOLICITATION

During the term of the Parties' relationship and for twelve (12) months thereafter, the Client shall not knowingly solicit for employment or independent engagement any employee or contractor of the Company who materially participated in the Client's project.

General employment advertisements not specifically directed toward Company personnel shall not constitute solicitation.

A breach of this Article may entitle the Company to seek injunctive relief and to recover damages including, without limitation, costs associated with recruitment and replacement of the affected individual.

ARTICLE 51

USE OF THIRD-PARTY PLATFORMS

Certain Services may involve interaction with third-party platforms selected either by the Company or the Client.

The Company shall not be responsible for:

outages;

policy changes;

pricing changes;

service interruptions;

feature modifications;

account suspensions;

regulatory actions;

implemented by independent third-party providers.

The Client remains subject to the terms and conditions of such third-party providers.

ARTICLE 52

PROFESSIONAL COMMUNICATION

The Parties agree to maintain professional, respectful and commercially reasonable communications throughout the engagement.

The Company may suspend meetings or communications where Company personnel are subjected to:

abusive conduct;

threats;

discrimination;

harassment;

unlawful behavior;

repeated disruptive conduct.

Nothing contained herein limits either Party's legal rights under applicable law.

ARTICLE 53

NO GUARANTEE OF PLATFORM AVAILABILITY

The Company may reasonably perform portions of the Services using secure digital communication channels, cloud platforms and collaboration tools.

Temporary interruptions resulting from:

scheduled maintenance;

cybersecurity measures;

infrastructure upgrades;

internet disruptions;

third-party outages;

shall not constitute breach of these Terms provided the Company acts with commercially reasonable diligence to restore Services.

ARTICLE 54

INDEPENDENT BUSINESS DECISIONS

The Client acknowledges that all business decisions—including implementation, budgeting, hiring, pricing, advertising, investments, operational changes and strategic execution—remain exclusively within the Client's control.

The Company provides professional recommendations only.

Final business decisions remain the sole responsibility of the Client.

ARTICLE 55

NO LEGAL, TAX OR FINANCIAL ADVICE

Unless expressly agreed in writing, the Services do not constitute:

legal advice;

accounting advice;

tax advice;

investment advice;

securities advice;

regulated financial services.

The Client should consult appropriately licensed professionals before making legal, tax or financial decisions.

ARTICLE 56

BUSINESS PURPOSE

The Services are intended exclusively to support legitimate commercial, institutional and organizational activities.

The Client agrees not to use the Company's Services for personal, household or consumer purposes where such use is inconsistent with the nature of the Services.

ARTICLE 57

MATERIAL BREACH

Any material violation of this Chapter may constitute grounds for:

immediate suspension of Services;

termination of the applicable engagement;

denial of future Services;

pursuit of contractual remedies;

recovery of damages where permitted by law.

The exercise of one remedy shall not preclude any other remedy available under these Terms or applicable law.


CHAPTER V

WARRANTIES, DISCLAIMERS, LIMITATION OF LIABILITY AND BUSINESS RISK ALLOCATION

ARTICLE 58

PROFESSIONAL STANDARD OF PERFORMANCE

Viralsphere LLC agrees to perform the Services using commercially reasonable care, skill and diligence consistent with generally accepted professional standards applicable to international business consulting and technology services.

Except as expressly stated in a written Statement of Work, the Company does not warrant that every recommendation or Deliverable will achieve a particular commercial outcome.

ARTICLE 59

SERVICES PROVIDED "AS AVAILABLE"

Certain Services depend upon third-party infrastructure, software providers, telecommunications networks, cloud platforms and external technologies.

Accordingly, portions of the Services may be provided on an "AS AVAILABLE" basis.

The Company shall use commercially reasonable efforts to maintain continuity of service but does not guarantee uninterrupted availability.

ARTICLE 60

DISCLAIMER OF WARRANTIES

Except as expressly provided in a written agreement executed by both Parties, the Services are provided without any additional express or implied warranties.

To the fullest extent permitted by applicable law, the Company expressly disclaims any implied warranties including, without limitation:

merchantability;

fitness for a particular purpose;

uninterrupted operation;

compatibility with every third-party platform;

non-infringement, except as expressly stated elsewhere in these Terms;

commercial success.

Nothing contained herein excludes warranties that cannot legally be waived under applicable law.

ARTICLE 61

NO GUARANTEE OF BUSINESS RESULTS

The Client expressly acknowledges that Viralsphere provides professional consulting, implementation and strategic services.

The Company does not guarantee:

revenue;

profitability;

return on investment (ROI);

customer acquisition;

enrollment growth;

sales volume;

marketing performance;

advertising approval;

advertising account stability;

search engine rankings;

lead generation volume;

conversion rates;

operational savings;

automation performance;

employee productivity;

business expansion;

market share;

fundraising success;

grant approvals;

institutional growth;

or any other measurable commercial outcome.

Business results depend upon numerous variables beyond the Company's reasonable control, including the Client's own execution, internal resources, leadership decisions, market conditions, competition, economic circumstances, regulatory developments and third-party platforms.

ARTICLE 62

TESTIMONIALS, CASE STUDIES AND HISTORICAL RESULTS

The Company may publish or reference:

testimonials;

case studies;

historical performance metrics;

project summaries;

implementation examples;

client success stories;

professional experience;

for informational and illustrative purposes only.

Such materials may originate from:

Viralsphere LLC;

projects completed by the Company's founders;

members of the Company's professional team;

organizations previously managed by the Company's principals;

prior commercial engagements lawfully referenced by the Company.

These materials demonstrate professional experience only. They shall never be interpreted as guarantees that any Client will obtain identical, similar or proportional results.

Past performance is not a guarantee of future outcomes. Each engagement is materially affected by circumstances unique to the Client.

ARTICLE 63

CLIENT DECISIONS

The Client retains exclusive authority over:

strategic decisions;

budget allocation;

hiring decisions;

implementation priorities;

operational execution;

internal approvals;

commercial policies;

advertising expenditures;

pricing;

institutional governance.

The Company shall not be liable for decisions independently made by the Client.

ARTICLE 64

THIRD-PARTY SERVICES

The Company may recommend, integrate or interact with third-party software, platforms or service providers.

Unless expressly stated otherwise, the Company does not own or control such third-party services.

Accordingly, the Company shall not be responsible for:

service interruptions;

pricing changes;

policy modifications;

account suspensions;

feature removals;

cybersecurity incidents affecting third-party providers;

regulatory actions directed toward third-party platforms.

The Client remains subject to the contractual terms of those independent providers.

ARTICLE 65

CLIENT REPRESENTATIONS

The Client represents and warrants that:

it possesses authority to enter into this Agreement;

it will cooperate in good faith;

it will provide materially accurate information;

it possesses all rights necessary for materials supplied to the Company;

its activities comply with applicable law.

The Company reasonably relies upon these representations in performing the Services.

ARTICLE 66

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, the aggregate liability of the Company arising out of or relating to the Services, regardless of the legal theory asserted, shall not exceed the total professional fees actually paid by the Client to the Company during the six (6) months immediately preceding the event giving rise to the claim.

If the engagement has existed for fewer than six (6) months, liability shall not exceed the total amount actually paid under the applicable Statement of Work.

This limitation applies collectively to all claims arising from the same or related events.

ARTICLE 67

EXCLUSION OF INDIRECT DAMAGES

To the fullest extent permitted by law, neither Party shall be liable for any:

indirect damages;

consequential damages;

incidental damages;

special damages;

exemplary damages;

punitive damages;

loss of anticipated profits;

loss of goodwill;

business interruption;

loss of business opportunities;

reputational harm;

loss of data;

loss of contracts;

loss of anticipated savings.

This exclusion applies even if the possibility of such damages was foreseeable.

ARTICLE 68

EXCEPTIONS TO LIABILITY LIMITATION

Nothing contained in these Terms shall exclude or limit liability arising from:

fraud;

willful misconduct;

gross negligence where such limitation is prohibited by applicable law;

death or personal injury where non-waivable;

liabilities that cannot legally be excluded.

ARTICLE 69

FORCE MAJEURE

Neither Party shall be liable for delays or failure to perform caused by circumstances beyond its reasonable control, including but not limited to:

natural disasters;

earthquakes;

floods;

fires;

hurricanes;

pandemics;

epidemics;

war;

terrorism;

civil unrest;

governmental actions;

trade restrictions;

labor disputes;

utility failures;

internet outages;

cloud infrastructure failures;

cybersecurity incidents affecting third-party infrastructure;

failures of telecommunications providers;

interruptions affecting cloud computing providers;

other events beyond the reasonable control of the affected Party.

The affected Party shall use commercially reasonable efforts to mitigate the impact of such events.

ARTICLE 70

MITIGATION OF DAMAGES

Each Party agrees to take commercially reasonable steps to mitigate damages arising from any alleged breach of these Terms.

Failure to reasonably mitigate recoverable damages may be considered in determining any award.

ARTICLE 71

EXCLUSIVE REMEDIES

Except where mandatory law provides otherwise, the remedies expressly provided in these Terms constitute the Parties' primary contractual remedies concerning the subject matter addressed herein.

No remedy shall preclude another remedy expressly available under these Terms unless expressly stated.

ARTICLE 72

RISK ALLOCATION

The Parties acknowledge that:

the commercial pricing of the Services;

the allocation of contractual risk;

the limitation of liability;

the disclaimer provisions;

the payment structure;

were negotiated as essential elements of the commercial relationship.

The Parties further acknowledge that the fees charged by the Company reflect the allocation of risk established in these Terms and that the Company would not provide the Services under the same commercial conditions in the absence of such allocation.

ARTICLE 73

SURVIVAL

The provisions contained in this Chapter shall survive termination or expiration of these Terms to the extent necessary to preserve their intended legal effect.


CHAPTER VI

CONFIDENTIALITY, DATA PROTECTION, INFORMATION SECURITY AND PROPRIETARY BUSINESS ASSETS

ARTICLE 74

CONFIDENTIAL INFORMATION

For purposes of these Terms, Confidential Information means any non-public information disclosed by either Party, whether in written, electronic, oral, visual or any other form, including but not limited to:

business strategies;

commercial plans;

financial information;

pricing models;

proposals;

customer information;

supplier information;

technical documentation;

research;

operational procedures;

software;

source materials;

implementation methodologies;

project documentation;

business processes;

trade secrets;

proprietary know-how;

internal reports;

analytics;

dashboards;

operational metrics;

artificial intelligence implementations;

automation logic;

workflow documentation.

Confidential Information does not include information that:

becomes publicly available without breach of these Terms;

was lawfully known by the receiving Party before disclosure;

is independently developed without use of the disclosed information;

is lawfully obtained from a third party without confidentiality restrictions.

ARTICLE 75

CONFIDENTIALITY OBLIGATIONS

Each Party agrees to:

maintain the confidentiality of Confidential Information;

use such information solely for purposes of performing the applicable Services;

implement commercially reasonable safeguards;

limit access to personnel with a legitimate business need to know;

prevent unauthorized disclosure.

Neither Party shall disclose Confidential Information except:

with prior written authorization;

where required by applicable law;

pursuant to a valid court order;

pursuant to a governmental request having lawful authority.

ARTICLE 76

PROTECTION OF PROPRIETARY BUSINESS ASSETS

The Client expressly acknowledges that the Company's competitive advantage depends upon proprietary business assets developed through substantial investment of time, expertise and financial resources.

Accordingly, the following shall at all times remain the exclusive property of the Company:

consulting methodologies;

operational frameworks;

implementation playbooks;

proprietary workflows;

standard operating procedures;

quality assurance methodologies;

artificial intelligence methodologies;

prompt engineering methodologies;

prompt libraries;

reusable automation frameworks;

implementation templates;

internal documentation;

project delivery methodologies;

internal reporting systems;

business intelligence models;

knowledge management systems;

operational architecture;

internal decision-making processes;

proprietary databases;

business process documentation;

internal software configurations;

internal integration architecture;

operational best practices.

Nothing contained within these Terms shall be interpreted as granting any ownership interest in such assets.

ARTICLE 77

INTERNAL TECHNOLOGY ENVIRONMENT

The Company may utilize internally developed or commercially licensed technologies to provide the Services.

The Client expressly acknowledges that the Company's internal technology environment—including its operational architecture, internal software ecosystem, implementation methodologies, automation infrastructure, artificial intelligence environment, integrations, security controls and internal operational processes—constitutes confidential proprietary information.

Accordingly, the Company shall have no obligation to:

disclose its internal technology stack;

identify internal software providers;

explain implementation architecture;

disclose workflow configurations;

reveal automation structures;

disclose artificial intelligence models or prompts;

provide administrative access to internal systems;

deliver copies of internal documentation;

explain internal operating procedures;

reveal security architecture;

disclose internal vendor relationships.

The Company's contractual obligation is limited exclusively to providing the Services and Deliverables expressly agreed within the applicable commercial documentation.

ARTICLE 78

DATA SECURITY

The Company implements commercially reasonable administrative, technical and organizational safeguards designed to protect information processed in connection with the Services.

Such safeguards may include, where appropriate:

encrypted communications;

secure cloud infrastructure;

authentication controls;

access management;

least-privilege authorization;

multi-factor authentication where commercially appropriate;

secure backup procedures;

monitoring of critical systems;

commercially reasonable cybersecurity practices.

The Company does not guarantee absolute security, as no information system can be completely immune from security risks.

ARTICLE 79

PERSONAL DATA

Where the Services involve the processing of personal information, such processing shall be governed by the Company's Privacy Policy and, where applicable, an executed Data Processing Agreement ("DPA").

Nothing contained in these Terms shall expand the Company's data processing obligations beyond those expressly agreed in the applicable contractual documentation.

ARTICLE 80

SECURITY INCIDENTS

In the event the Company becomes aware of a confirmed security incident materially affecting personal information processed on behalf of the Client, the Company shall provide notice within a commercially reasonable period, taking into account:

the nature of the incident;

legal obligations;

regulatory requirements;

the need to preserve the integrity of any ongoing investigation.

Nothing herein shall require disclosure of information that would compromise security investigations or violate applicable law.

ARTICLE 81

ACCESS RESTRICTIONS

Access to Confidential Information shall be limited exclusively to individuals requiring such access for legitimate business purposes.

The Company may implement role-based access controls and other reasonable security measures without prior notice to the Client.

The Client shall likewise implement commercially reasonable safeguards to protect any Confidential Information received from the Company.

ARTICLE 82

RECORDINGS

The Parties acknowledge that meetings, workshops, implementation sessions, training sessions or consultations conducted through videoconferencing platforms may be recorded for legitimate business purposes, including:

quality assurance;

internal documentation;

project continuity;

compliance;

dispute resolution;

training.

Where required by applicable law, appropriate notice shall be provided before recording. Such recordings constitute Confidential Information.

ARTICLE 83

RETURN OR DESTRUCTION OF CONFIDENTIAL INFORMATION

Upon termination of the Parties' contractual relationship and upon written request, each Party shall, subject to applicable legal obligations:

return Confidential Information;

securely destroy Confidential Information;

permanently delete Confidential Information from active systems where commercially reasonable.

Nothing herein requires deletion of information retained for:

legal compliance;

accounting obligations;

tax requirements;

disaster recovery systems;

backup archives maintained in the ordinary course of business;

establishment, exercise or defense of legal claims.

Any retained information shall remain subject to the confidentiality obligations contained herein.

ARTICLE 84

SURVIVAL

The confidentiality obligations established in this Chapter shall survive termination or expiration of these Terms for a period of five (5) years, except for trade secrets and proprietary business information, which shall remain protected for so long as they retain their confidential or trade secret status under applicable law.


CHAPTER VII

TERMINATION, SUSPENSION, DISPUTE RESOLUTION AND GOVERNING LAW

ARTICLE 85

TERM

These Terms shall become effective upon the Client's acceptance in accordance with Article 5 and shall remain in effect for so long as the Client accesses, purchases or uses any Service provided by Viralsphere LLC.

Termination of a specific project shall not automatically terminate any other active commercial engagement between the Parties unless expressly agreed in writing.

ARTICLE 86

TERMINATION BY THE CLIENT

Unless otherwise established in an executed Master Services Agreement or Statement of Work, the Client may terminate future Services by providing not less than thirty (30) calendar days' prior written notice to the Company.

Termination by the Client shall not:

cancel invoices already issued;

eliminate payment obligations already accrued;

create any automatic right to a refund;

affect fees earned for Services already performed;

relieve the Client from any applicable Early Termination Fee.

Termination shall become effective only after satisfaction of all outstanding contractual obligations.

ARTICLE 87

EARLY TERMINATION OF RECURRING SERVICES

Where the Parties have agreed to a minimum service commitment, the Client may elect to terminate the engagement before expiration of the agreed minimum term.

In such event:

Services shall terminate on the agreed effective date;

all accrued fees remain immediately payable;

the Early Termination Fee established in the applicable commercial documentation shall become due;

no refund shall be owed for professional Services already performed.

The Parties expressly acknowledge that the Early Termination Fee represents a reasonable allocation of commercial risk arising from resource allocation, onboarding, project planning, reserved operational capacity and business commitments assumed by the Company.

It is not intended to operate as a punitive penalty.

ARTICLE 88

TERMINATION BY THE COMPANY

The Company may immediately suspend or terminate the Services upon written notice where the Client:

materially breaches these Terms;

materially breaches the applicable MSA or SOW;

fails to pay undisputed amounts when due;

repeatedly fails to cooperate with project execution;

infringes the Company's Intellectual Property;

violates confidentiality obligations;

attempts unauthorized access to Company systems;

uses the Services for unlawful purposes;

initiates fraudulent payment disputes;

provides materially false information;

engages in abusive or threatening conduct toward Company personnel;

creates material legal or reputational risk for the Company.

Where the breach is reasonably capable of cure, the Company shall provide the Client with fifteen (15) calendar days' written notice to cure such breach before termination becomes effective. Nothing herein obligates the Company to continue providing Services where immediate suspension is reasonably necessary to protect its legal, operational or cybersecurity interests.

ARTICLE 89

SUSPENSION OF SERVICES

The Company may temporarily suspend some or all Services whenever reasonably necessary due to:

overdue payments;

suspected fraud;

cybersecurity concerns;

regulatory obligations;

force majeure events;

operational security risks;

failure by the Client to provide required cooperation;

violations of these Terms;

protection of Company personnel or systems.

Temporary suspension shall not constitute breach of contract.

ARTICLE 90

EFFECT OF TERMINATION

Upon termination:

all licenses granted to the Client immediately terminate unless expressly stated otherwise;

unpaid amounts become immediately due;

access to Company systems, portals and collaboration environments may be discontinued;

each Party shall cease using the other Party's Confidential Information except as permitted by these Terms;

obligations intended to survive termination shall remain enforceable.

Termination shall not affect rights accrued prior to the effective termination date.

ARTICLE 91

CLIENT DATA FOLLOWING TERMINATION

Following termination, the Company may retain Client information only for purposes reasonably necessary to:

comply with applicable law;

satisfy accounting obligations;

comply with tax requirements;

resolve disputes;

defend legal claims;

prevent fraud;

maintain legally required business records.

The Company shall have no obligation to indefinitely preserve project files, working documents or operational environments after expiration of applicable retention periods.

ARTICLE 92

INFORMAL DISPUTE RESOLUTION

Before initiating arbitration, either Party shall provide written notice describing the dispute in reasonable detail.

Senior representatives of both Parties shall attempt in good faith to resolve the dispute through direct negotiations during a period of thirty (30) calendar days.

Nothing in this Article prevents either Party from seeking urgent equitable relief where immediate action is reasonably necessary.

ARTICLE 93

BINDING ARBITRATION

Except where mandatory applicable law provides otherwise, any dispute, controversy or claim arising out of or relating to:

these Terms;

the Services;

any Order Form;

any Statement of Work;

any Master Services Agreement;

the Parties' commercial relationship;

shall be resolved exclusively through final and binding arbitration.

ARTICLE 94

ARBITRATION ADMINISTRATION

Arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules then in effect.

The Parties agree that arbitration provides a faster, more efficient and commercially reasonable mechanism for resolving complex international business disputes.

The arbitrator shall possess exclusive authority to determine issues concerning jurisdiction, arbitrability and interpretation of the arbitration agreement.

ARTICLE 95

PLACE OF ARBITRATION

Unless mandatory law requires otherwise:

the legal seat of arbitration shall be Sheridan, Wyoming, United States;

hearings may be conducted remotely using secure electronic communications;

documentary proceedings may be utilized where appropriate;

arbitration shall be conducted in the English language.

Where necessary, certified translations may be submitted by either Party.

ARTICLE 96

GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the State of Wyoming, United States of America, excluding its conflict of law principles.

Federal law of the United States shall apply where controlling.

The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.

ARTICLE 97

CLASS ACTION WAIVER

To the fullest extent permitted by applicable law, each Party agrees that any dispute shall be brought solely on an individual basis.

Neither Party shall participate in:

class actions;

representative proceedings;

consolidated proceedings;

collective claims;

except where mandatory law expressly prohibits such waiver.

ARTICLE 98

WAIVER OF JURY TRIAL

If any dispute is determined by a court of competent jurisdiction rather than arbitration, each Party knowingly and voluntarily waives any right to trial by jury to the fullest extent permitted by applicable law.

ARTICLE 99

EQUITABLE RELIEF

The Parties acknowledge that unauthorized disclosure or misuse of:

Confidential Information;

trade secrets;

proprietary methodologies;

Company Intellectual Property;

proprietary operational assets;

may cause irreparable harm.

Accordingly, either Party may seek temporary restraining orders, preliminary injunctions or other equitable relief without waiving its right to arbitrate the underlying dispute.

ARTICLE 100

SURVIVAL

The provisions relating to:

payment obligations;

confidentiality;

intellectual property;

proprietary business assets;

limitation of liability;

dispute resolution;

arbitration;

governing law;

attorneys' fees where recoverable;

equitable relief;

shall survive termination or expiration of these Terms for so long as necessary to give them full legal effect.


CHAPTER VIII

GENERAL PROVISIONS, LEGAL NOTICES AND MISCELLANEOUS

ARTICLE 101

ENTIRE AGREEMENT

These Terms, together with any applicable:

Master Services Agreement (MSA);

Statement of Work (SOW);

Change Order;

Data Processing Agreement (DPA);

Privacy Policy;

Order Form;

Subscription Agreement;

constitute the entire agreement between the Parties concerning the subject matter addressed therein and supersede all prior discussions, negotiations, proposals, understandings or representations, whether oral or written.

No Party has relied upon any statement not expressly incorporated into the contractual documentation.

ARTICLE 102

ORDER OF PRECEDENCE

In the event of any inconsistency between contractual documents, the following order of precedence shall apply:

1. Executed Change Order

2. Executed Statement of Work (SOW)

3. Executed Data Processing Agreement (where applicable)

4. Executed Master Services Agreement (MSA)

5. These Terms of Service

6. Privacy Policy

7. Acceptable Use Policy

Only the conflicting provision shall be governed by the higher-ranking document.

All remaining provisions shall continue in full force and effect.

ARTICLE 103

ASSIGNMENT

The Client may not assign, transfer, delegate or otherwise dispose of any rights or obligations arising under these Terms without the Company's prior written consent.

The Company may assign these Terms:

in connection with a corporate restructuring;

merger;

acquisition;

sale of substantially all business assets;

internal reorganization;

affiliate restructuring;

provided that such assignment does not materially reduce the contractual protections afforded to the Client.

ARTICLE 104

INDEPENDENT CONTRACTORS

The Parties are independent contractors.

Nothing contained within these Terms shall be construed as creating:

an employment relationship;

agency relationship;

partnership;

joint venture;

fiduciary relationship;

franchise;

exclusive commercial relationship.

Neither Party has authority to legally bind the other except where expressly authorized in writing.

ARTICLE 105

SUBCONTRACTORS

The Company may utilize employees, affiliates, subcontractors, consultants or specialized service providers to perform portions of the Services.

The Company shall remain responsible for managing such personnel in accordance with its contractual obligations.

Nothing herein creates any direct contractual relationship between the Client and such third parties.

ARTICLE 106

EXPORT CONTROL AND SANCTIONS

The Client represents that it is not:

located in a jurisdiction subject to comprehensive international sanctions applicable to the Company; listed on applicable governmental sanctions lists that prohibit the Company from lawfully providing Services.

The Client agrees to comply with all applicable export control and sanctions laws relevant to the Services.

The Company may suspend or terminate Services where required to comply with applicable legal obligations.

ARTICLE 107

COMPLIANCE WITH ANTI-CORRUPTION LAWS

Each Party agrees to comply with all applicable anti-corruption and anti-bribery laws, including, where applicable:

the U.S. Foreign Corrupt Practices Act (FCPA); applicable anti-bribery legislation within the Client's jurisdiction.

Neither Party shall knowingly engage in unlawful corrupt practices in connection with the Services.

ARTICLE 108

ELECTRONIC COMMUNICATIONS

The Parties consent to conducting business electronically.

Electronic communications may include:

emails;

electronic signatures;

electronic invoices;

online acceptance;

secure client portals;

commercially reasonable electronic communication platforms.

Electronic records shall have the same legal effect as paper records to the extent permitted by applicable law.

ARTICLE 109

ELECTRONIC SIGNATURES

Electronic signatures executed through commercially recognized electronic signature platforms or comparable authentication methods shall be deemed legally binding and enforceable.

Neither Party shall deny the legal validity of an agreement solely because it was executed electronically.

ARTICLE 110

NOTICES

Unless otherwise agreed in writing, contractual notices shall be delivered electronically to the following addresses:

Business Communications

Viralsphere LLC

[email protected]

Legal Notices

Viralsphere LLC

[email protected]

The Client shall provide an email address capable of receiving legal communications.

A notice shall be deemed received:

upon confirmation of successful electronic transmission;

one (1) business day after transmission where no delivery failure is reported;

upon actual acknowledgement by the receiving Party.

ARTICLE 111

PUBLICITY

Unless otherwise agreed in writing, neither Party shall issue press releases or publicly announce the existence or terms of the Parties' commercial relationship in a manner suggesting sponsorship, endorsement or partnership without the prior written consent of the other Party.

Notwithstanding the foregoing, the Company may identify the Client as a customer in general client lists unless the Parties have executed a separate confidentiality or non-disclosure obligation prohibiting such identification.

Where the Client reasonably requests confidentiality due to institutional, governmental or regulatory considerations, the Company shall honor such request upon written agreement.

ARTICLE 112

USE OF TESTIMONIALS

The Company shall not publish:

testimonials;

recorded interviews;

project results;

logos;

institutional branding;

photographs;

videos;

success metrics attributable to the Client;

without obtaining the Client's prior authorization where required by applicable law or by written agreement.

The Client may voluntarily authorize such use through a separate written consent. Refusal to grant such authorization shall not affect the provision of the Services.

ARTICLE 113

NO PUBLIC DISCLOSURE OF CONFIDENTIAL PROJECTS

Where the Company performs Services involving confidential institutional initiatives, research projects, strategic planning, regulatory matters or commercially sensitive information, the Company shall not disclose the existence or substance of such engagements except:

as required by law;

with the Client's written authorization;

to professional advisors subject to confidentiality obligations.

ARTICLE 114

HEADINGS

Section titles and headings are included solely for convenience and shall not affect the interpretation of these Terms.

ARTICLE 115

LANGUAGE

These Terms may be published in multiple languages.

In the event of inconsistency between language versions, the English version shall control unless mandatory applicable law requires otherwise. The Company may provide unofficial translations solely for the convenience of international Clients.

ARTICLE 116

CONTACT INFORMATION

Questions regarding these Terms may be directed to:

Viralsphere LLC

30 N Gould St Ste N

Sheridan, Wyoming 82801

United States

Business:

[email protected]

Legal:

[email protected]

ARTICLE 117

EFFECTIVE DATE

These Terms shall become effective on January 1, 2026 and shall remain in force until modified or replaced by the Company in accordance with these Terms.

Prior versions of the Company's Terms of Service are superseded in their entirety as of the above effective date.

ARTICLE 118

FINAL ACKNOWLEDGEMENT

By accessing, purchasing or using any Service provided by Viralsphere LLC, the Client acknowledges that it has:

read these Terms;

understood these Terms;

had a reasonable opportunity to seek independent legal advice;

voluntarily accepted these Terms;

agreed to be legally bound by them.

The Client further acknowledges that these Terms form part of the contractual framework governing every commercial relationship entered into with Viralsphere LLC unless expressly modified through a written agreement executed by both Parties.


END OF TERMS OF SERVICE

Viralsphere LLC

© All Rights Reserved.

 

 

 

 

PRIVACY POLICY

Viralsphere LLC

Effective Date: January 1, 2026


CHAPTER I

INTRODUCTION, DATA CONTROLLER, SCOPE AND APPLICABILITY

ARTICLE 1

PURPOSE OF THIS PRIVACY POLICY

Viralsphere LLC ("Viralsphere", the "Company", "we", "our" or "us") is committed to protecting the privacy, confidentiality and security of the personal information entrusted to us by our clients, prospective clients, website visitors, business partners and other individuals with whom we interact.

This Privacy Policy explains how we collect, use, disclose, safeguard and retain personal information in connection with our international business operations.

The Company recognizes that privacy is a fundamental component of responsible business practices and seeks to process personal information in a manner that is transparent, commercially reasonable and consistent with applicable data protection laws.

ARTICLE 2

DATA CONTROLLER

Unless otherwise specified in a separate written agreement, the controller responsible for the processing of personal information described in this Privacy Policy is:

Viralsphere LLC

30 N Gould St Ste N

Sheridan, Wyoming 82801

United States

Business Contact:

[email protected]

Legal & Privacy Requests:

[email protected]

ARTICLE 3

SCOPE

This Privacy Policy applies to personal information collected through:

the Company's websites;

landing pages;

online forms;

consulting engagements;

Statements of Work;

Master Services Agreements;

client onboarding;

meetings;

videoconferences;

workshops;

training sessions;

digital communications;

customer support;

payment processes;

marketing communications;

and any other interaction with Viralsphere LLC.

This Policy applies regardless of the country from which the individual accesses the Services.

ARTICLE 4

BUSINESS-TO-BUSINESS SERVICES

Viralsphere primarily provides services to:

companies;

corporations;

universities;

educational institutions;

governmental entities;

foundations;

non-profit organizations;

professional firms;

agencies;

commercial organizations.

Although the Company primarily operates in a business-to-business environment, certain personal information relating to employees, representatives, contractors or authorized users of our Clients may necessarily be processed in connection with the Services.

ARTICLE 5

APPLICABLE PRIVACY PRINCIPLES

The Company endeavors to process personal information in accordance with principles commonly reflected in internationally recognized privacy frameworks, including:

lawfulness;

fairness;

transparency;

purpose limitation;

data minimization;

accuracy;

storage limitation;

integrity;

confidentiality;

accountability.

Nothing contained in this Privacy Policy shall be interpreted as creating obligations exceeding those required by applicable law unless expressly stated by the Company.

ARTICLE 6

INTERNATIONAL OPERATIONS

Viralsphere provides Services to organizations located in multiple jurisdictions.

Accordingly, personal information may be processed, transferred or stored across different countries where necessary for legitimate business operations, subject to commercially reasonable safeguards and applicable legal requirements.

Where legally required, appropriate contractual, organizational or technical measures may be implemented to facilitate lawful international data transfers.

ARTICLE 7

ACCEPTANCE OF THIS POLICY

Individuals acknowledge this Privacy Policy by:

using the Company's website;

submitting online forms;

requesting information;

purchasing Services;

executing contractual documentation;

communicating with the Company;

or otherwise interacting with Viralsphere.

Where consent is required under applicable law, the Company shall obtain such consent through commercially reasonable mechanisms.

ARTICLE 8

RELATIONSHIP WITH OTHER DOCUMENTS

This Privacy Policy should be read together with:

the Terms of Service;

any applicable Master Services Agreement (MSA);

any Statement of Work (SOW);

any executed Data Processing Agreement (DPA);

any Cookie Policy;

and other contractual documents governing the relationship between the Parties.

In the event of inconsistency regarding personal data processing, the executed Data Processing Agreement, if any, shall prevail solely with respect to the processing activities governed by that agreement.

ARTICLE 9

CHANGES TO THIS POLICY

The Company may update this Privacy Policy from time to time to reflect:

changes in applicable law;

regulatory guidance;

technological developments;

operational improvements;

changes to our Services;

security enhancements.

Material revisions shall become effective upon publication through the Company's website or other reasonable electronic notice.

ARTICLE 10

DEFINITIONS

For purposes of this Privacy Policy:

"Personal Information" means information that identifies, relates to, describes, or can reasonably be linked to an identified or identifiable individual.

"Processing" means any operation performed on Personal Information, including collection, storage, use, organization, transmission, disclosure, analysis or deletion.

"Client" means any organization or individual acquiring Services from Viralsphere primarily for business or institutional purposes.

"Authorized User" means any employee, representative, contractor or individual authorized by a Client to interact with the Company's Services.

"Applicable Privacy Laws" means privacy or data protection legislation applicable to the specific processing activity, including, where relevant, U.S. federal and state privacy laws, the GDPR, the UK GDPR, the CCPA/CPRA and similar legislation.


CHAPTER II

CATEGORIES OF PERSONAL INFORMATION, LEGAL BASES FOR PROCESSING AND PURPOSES OF USE

ARTICLE 11

CATEGORIES OF PERSONAL INFORMATION WE COLLECT

Depending on the nature of our relationship with you, Viralsphere may collect the following categories of Personal Information:

Identity Information

full name;

company name;

job title;

business role;

professional affiliation.

Contact Information

business email address;

telephone number;

mailing address;

billing address.

Commercial Information

quotations;

invoices;

purchase history;

contracted Services;

Statements of Work;

contractual records;

payment status.

Technical Information

IP address;

browser type;

operating system;

device identifiers;

language preferences;

website usage information;

session information.

Communication Information

emails;

meeting invitations;

support requests;

chat communications;

contact forms;

project correspondence.

Professional Information

organizational structure;

project requirements;

implementation objectives;

operational workflows;

business processes voluntarily shared by the Client.

Meeting Information

Where meetings are recorded, we may collect:

audio;

video;

screen sharing content;

presentations;

meeting transcripts generated through authorized technologies;

meeting notes.

The Company does not intentionally collect categories of sensitive personal information unless such processing is necessary for a specific business purpose and legally permitted.

ARTICLE 12

INFORMATION PROVIDED DIRECTLY BY THE CLIENT

We collect Personal Information directly from individuals when they:

request information;

schedule meetings;

submit contact forms;

purchase Services;

execute agreements;

participate in consulting sessions;

attend workshops;

enroll in training programs;

communicate with Company representatives;

request customer support.

Individuals remain responsible for ensuring the accuracy of information voluntarily provided.

ARTICLE 13

INFORMATION COLLECTED AUTOMATICALLY

When individuals access our websites or digital properties, certain technical information may be collected automatically through standard internet technologies.

Such information may include:

IP address;

browser information;

referring pages;

visit duration;

page interactions;

approximate geographic region;

device characteristics;

session identifiers;

website performance metrics.

This information helps us improve security, usability and operational performance.

ARTICLE 14

INFORMATION RECEIVED FROM THIRD PARTIES

We may receive information from third parties including:

authorized representatives of our Clients;

referral partners;

publicly available business sources;

identity verification providers;

payment processors;

event organizers;

marketing partners acting on our behalf;

publicly accessible corporate directories.

We process such information only where legally permitted.

ARTICLE 15

LEGAL BASES FOR PROCESSING

Depending upon the applicable jurisdiction, we process Personal Information based upon one or more of the following legal grounds:

performance of a contract;

steps requested before entering into a contract;

compliance with legal obligations;

legitimate business interests;

consent where required;

protection of legal rights;

establishment, exercise or defense of legal claims.

The specific legal basis applicable to a particular processing activity depends upon the context in which the information is collected.

ARTICLE 16

LEGITIMATE BUSINESS INTERESTS

Where permitted by applicable law, the Company processes Personal Information based upon legitimate interests including:

responding to inquiries;

providing contracted Services;

maintaining client relationships;

improving operational efficiency;

protecting information security;

preventing fraud;

maintaining business records;

internal reporting;

quality assurance;

business continuity;

enforcing contractual rights.

Whenever we rely upon legitimate interests, we seek to balance those interests against the rights and freedoms of affected individuals.

ARTICLE 17

PURPOSES OF PROCESSING

Personal Information may be processed for purposes including:

responding to inquiries;

preparing proposals;

negotiating contracts;

onboarding Clients;

providing consulting Services;

implementing technology solutions;

delivering training;

managing projects;

communicating with Clients;

processing payments;

issuing invoices;

maintaining customer support;

improving our Services;

complying with legal obligations;

protecting Company assets;

enforcing contractual rights;

managing cybersecurity risks.

We do not process Personal Information for purposes materially incompatible with those described in this Policy unless authorized by law.

ARTICLE 18

ARTIFICIAL INTELLIGENCE

The Company may utilize artificial intelligence technologies to assist in providing certain professional Services or improving internal operational efficiency.

Where AI-assisted tools are used, the Company implements commercially reasonable measures intended to ensure that:

appropriate human oversight is maintained where necessary;

confidential information is appropriately protected;

outputs are reviewed where professional judgment is required;

applicable legal obligations are respected.

The Company does not rely exclusively upon automated decision-making to produce legal decisions or materially significant commercial decisions affecting individuals unless permitted by applicable law.

ARTICLE 19

MARKETING COMMUNICATIONS

Where permitted by applicable law, the Company may send:

newsletters;

educational content;

invitations to events;

product announcements;

industry insights;

updates regarding Company Services.

Recipients may opt out of non-essential marketing communications at any time using the mechanisms provided within such communications.

Operational or contractual communications relating to active Services may continue notwithstanding marketing preferences.

ARTICLE 20

NO SALE OF PERSONAL INFORMATION

Viralsphere does not sell Personal Information to third parties for monetary consideration.

Likewise, the Company does not disclose Personal Information to unrelated third parties for their independent advertising or commercial exploitation. Personal Information is shared only where reasonably necessary to:

provide contracted Services;

operate the Company's business;

comply with applicable law;

protect legal rights;

engage authorized service providers acting on the Company's behalf.


ARTICLE 21

DATA MINIMIZATION

The Company endeavors to collect only the Personal Information reasonably necessary to fulfill the legitimate business purposes described in this Privacy Policy.

We seek to avoid collecting information that is excessive, unnecessary or unrelated to the Services requested.

ARTICLE 22

ACCURACY OF INFORMATION

Reasonable efforts are made to maintain Personal Information that is accurate and current.

Individuals are encouraged to promptly notify the Company whenever their Personal Information changes or requires correction.

ARTICLE 23

CHILDREN'S PRIVACY

The Company's Services are designed exclusively for business, institutional and professional purposes.

The Company does not knowingly provide Services to children under the age of thirteen (13), nor does it intentionally collect Personal Information directly from children.

If the Company becomes aware that such information has been collected contrary to applicable law, commercially reasonable steps will be taken to delete the information within an appropriate timeframe.

ARTICLE 24

SENSITIVE PERSONAL INFORMATION

Unless specifically required for a legitimate business purpose and permitted by applicable law, the Company requests that Clients do not provide:

health information;

biometric information;

government-issued identification documents;

financial account credentials;

information revealing racial or ethnic origin;

political opinions;

religious beliefs;

sexual orientation;

or other categories of sensitive personal information.

Where such information is inadvertently received, the Company shall process it only to the extent reasonably necessary and legally permitted.


CHAPTER III

DISCLOSURE OF PERSONAL INFORMATION, INTERNATIONAL DATA TRANSFERS AND SERVICE PROVIDERS

ARTICLE 25

DISCLOSURE OF PERSONAL INFORMATION

Viralsphere LLC may disclose Personal Information only where reasonably necessary to:

provide the contracted Services;

fulfill contractual obligations;

operate its business;

comply with applicable law;

protect its legal rights;

maintain business continuity;

prevent fraud;

safeguard the security of its systems.

The Company does not disclose Personal Information for purposes unrelated to the legitimate business activities described in this Privacy Policy.

ARTICLE 26

AUTHORIZED SERVICE PROVIDERS

The Company may engage carefully selected third-party service providers ("Service Providers") to assist in operating its business.

Such Service Providers may perform functions including:

payment processing;

secure cloud hosting;

customer relationship management;

communication services;

email delivery;

videoconferencing;

document management;

cybersecurity services;

accounting support;

legal support;

customer support;

analytics;

infrastructure monitoring;

data backup;

authentication services.

Service Providers receive access only to the information reasonably necessary to perform their contracted services.

ARTICLE 27

CONFIDENTIALITY OF SERVICE PROVIDERS

Where commercially appropriate, Service Providers engaged by the Company are contractually required to:

protect Personal Information;

process information only under authorized instructions;

implement commercially reasonable security measures;

maintain confidentiality obligations;

comply with applicable legal requirements relevant to the services provided.

The Company undertakes commercially reasonable due diligence when selecting Service Providers appropriate to the nature of the Services.

ARTICLE 28

NO SALE OR UNAUTHORIZED COMMERCIAL SHARING

Viralsphere does not:

sell Personal Information;

rent Personal Information;

license Personal Information for unrelated commercial purposes;

disclose Personal Information to data brokers;

monetize Personal Information through third-party advertising networks.

Personal Information is processed exclusively for legitimate business purposes associated with the Company's Services.

ARTICLE 29

BUSINESS TRANSFERS

In the event of:

merger;

acquisition;

corporate restructuring;

financing transaction;

sale of business assets;

bankruptcy proceedings;

internal corporate reorganization;

Personal Information may be transferred as part of the affected business assets, subject to applicable legal requirements and continuing confidentiality obligations.

Any successor entity shall remain subject to obligations substantially consistent with this Privacy Policy unless otherwise permitted by applicable law.

ARTICLE 30

LEGAL DISCLOSURES

The Company may disclose Personal Information where disclosure is reasonably necessary to:

comply with applicable law;

respond to valid judicial orders;

comply with governmental requests possessing lawful authority;

establish, exercise or defend legal claims;

investigate fraud;

protect the safety, rights or property of the Company, its Clients or third parties.

Whenever legally permissible, the Company may seek to limit the scope of requested disclosures.

ARTICLE 31

INTERNATIONAL DATA TRANSFERS

Due to the international nature of the Company's operations, Personal Information may be transferred to and processed in countries other than the country in which it was originally collected. Such transfers may occur where reasonably necessary for:

service delivery;

customer support;

infrastructure management;

secure data storage;

business continuity;

project execution;

disaster recovery;

lawful operational requirements.

The Company endeavors to implement appropriate safeguards where required by applicable law.

ARTICLE 32

TRANSFER SAFEGUARDS

Where applicable privacy laws require safeguards for international transfers, the Company may utilize one or more appropriate transfer mechanisms, including:

contractual commitments;

standard contractual protections;

organizational safeguards;

technical safeguards;

encryption;

access restrictions;

commercially reasonable security controls.

The specific safeguard utilized may vary depending upon the applicable jurisdiction and the nature of the processing activity.

ARTICLE 33

CLIENT INSTRUCTIONS

Where the Company processes Personal Information solely on behalf of a Client acting as Data Controller, the Company shall process such information only in accordance with:

the applicable agreement;

documented instructions from the Client;

applicable law.

Nothing in this Privacy Policy shall modify the allocation of responsibilities established in an executed Data Processing Agreement ("DPA").

ARTICLE 34

SUBPROCESSORS

The Company may engage qualified subprocessors where reasonably necessary for the efficient delivery of the Services.

The Company retains responsibility for managing such subprocessors in accordance with commercially reasonable contractual standards. For security reasons, the Company is not obligated to publicly identify every subprocessor or disclose its internal operational architecture.

Where applicable law or an executed DPA requires additional transparency, the Company shall provide the required information through appropriate contractual channels.

ARTICLE 35

SECURITY OF INTERNATIONAL TRANSFERS

International transfers are conducted using commercially reasonable administrative, technical and organizational measures intended to reduce the risk of unauthorized access, alteration, disclosure or destruction of Personal Information.

No transfer mechanism can guarantee absolute security; however, the Company continuously evaluates its operational practices in light of evolving cybersecurity risks.

ARTICLE 36

GOVERNMENT REQUESTS

Should the Company receive a governmental request seeking access to Personal Information, it may:

verify the legal validity of the request;

challenge requests considered legally deficient where appropriate;

limit disclosures to the information legally required;

notify the affected Client where legally permissible.

Nothing herein obligates the Company to violate applicable law or lawful governmental directives.

ARTICLE 37

AGGREGATED AND DE-IDENTIFIED INFORMATION

The Company may generate aggregated, statistical or de-identified information derived from operational data for purposes including:

service improvement;

business analytics;

capacity planning;

security monitoring;

operational reporting;

research and development.

Such information shall not be intentionally used to identify any individual.

Where reasonably practicable, aggregation and de-identification techniques shall be applied before such information is utilized.

ARTICLE 38

CONTINUING CONFIDENTIALITY

Any third party lawfully receiving Personal Information pursuant to this Chapter shall receive only the minimum information reasonably necessary for the applicable purpose. The Company seeks to ensure that confidentiality obligations continue throughout the lifecycle of such disclosures to the extent commercially reasonable and legally enforceable.


CHAPTER IV

DATA SECURITY, DATA RETENTION, DATA SUBJECT RIGHTS AND PRIVACY REQUESTS

ARTICLE 39

INFORMATION SECURITY PROGRAM

Viralsphere LLC maintains an information security program designed to protect Personal Information against unauthorized access, disclosure, alteration, destruction or accidental loss.

The Company's security measures are based upon commercially reasonable administrative, technical and organizational safeguards appropriate to the nature of the information processed and the risks associated with its processing.

Because cybersecurity threats continually evolve, security controls may be modified, strengthened or replaced without prior notice.

ARTICLE 40

SECURITY MEASURES

Depending upon the nature of the Services provided, the Company may implement security measures including, without limitation:

encrypted communications using industry-standard protocols;

secure cloud infrastructure;

access control mechanisms;

identity verification procedures;

authentication controls;

least-privilege access principles;

password management policies;

role-based permissions;

security monitoring;

audit logging where commercially appropriate;

secure backup procedures;

periodic software updates;

commercially reasonable endpoint protection.

The Company continuously evaluates its security posture in light of operational needs and evolving cybersecurity risks.

ARTICLE 41

ACCESS CONTROL

Access to Personal Information is limited to personnel, contractors and authorized service providers who require such access to perform legitimate business functions.

The Company applies the principle of least privilege, granting access only to the information reasonably necessary for the performance of assigned responsibilities.

Access rights may be modified or revoked at any time for operational or security reasons.

ARTICLE 42

INCIDENT RESPONSE

The Company maintains commercially reasonable procedures for identifying, investigating and responding to suspected security incidents.

Where a confirmed incident materially affects Personal Information and notification is required by applicable law, the Company shall provide notice within the legally required or commercially reasonable timeframe, taking into account:

the nature of the incident;

applicable legal obligations;

the integrity of any ongoing investigation;

mitigation efforts;

law enforcement guidance, where applicable.

ARTICLE 43

NO ABSOLUTE SECURITY GUARANTEE

Although the Company employs commercially reasonable safeguards, no method of electronic transmission, cloud storage or information processing can be guaranteed to be completely secure.

Accordingly, Viralsphere cannot warrant or guarantee absolute protection against every possible cybersecurity threat, unauthorized intrusion, technological vulnerability or criminal act.

The Company nevertheless remains committed to continuously improving its security practices.

ARTICLE 44

DATA RETENTION

Personal Information shall be retained only for as long as reasonably necessary to:

provide the Services;

fulfill contractual obligations;

comply with legal requirements;

satisfy tax and accounting obligations;

resolve disputes;

establish, exercise or defend legal claims;

maintain business continuity;

protect legitimate business interests.

Retention periods may vary depending upon the nature of the information and applicable legal requirements.

ARTICLE 45

CRITERIA USED TO DETERMINE RETENTION

When determining appropriate retention periods, the Company considers factors including:

contractual obligations;

legal requirements;

accounting regulations;

tax obligations;

regulatory requirements;

operational necessity;

dispute resolution requirements;

cybersecurity considerations;

legitimate business interests.

Information that is no longer reasonably required may be securely deleted, anonymized or archived in accordance with the Company's internal retention practices.

ARTICLE 46

SECURE DELETION

Where deletion is appropriate, the Company endeavors to securely remove Personal Information using commercially reasonable methods designed to reduce the likelihood of unauthorized recovery.

Deletion requests remain subject to:

legal retention obligations;

litigation hold requirements;

regulatory investigations;

accounting obligations;

fraud prevention requirements;

backup and disaster recovery systems.

Complete removal from archived backup media may not be immediately feasible due to technical limitations.

ARTICLE 47

DATA SUBJECT RIGHTS

Subject to applicable law, individuals may request to:

access Personal Information;

correct inaccurate information;

update incomplete information;

request deletion;

request portability where applicable;

object to certain processing activities;

request restriction of processing where legally available;

withdraw consent where processing relies upon consent.

The availability of these rights depends upon the applicable jurisdiction and the legal basis for processing.

ARTICLE 48

PRIVACY REQUESTS

Individuals wishing to exercise applicable privacy rights may submit a written request to:

Privacy Requests

Viralsphere LLC

[email protected]

The Company may request reasonable information necessary to verify the identity and authority of the requesting individual before responding.

Verification procedures are implemented to protect Personal Information against unauthorized disclosure.

ARTICLE 49

RESPONSE TIME

The Company shall respond to verified privacy requests within the timeframes required by applicable law.

Where permitted, response periods may be extended when:

requests are unusually complex;

multiple requests are submitted simultaneously;

additional verification is reasonably required;

applicable law authorizes an extension.

The requesting individual shall be notified where an extension is necessary.

ARTICLE 50

LIMITATIONS ON PRIVACY RIGHTS

Certain privacy rights may be limited where retention or continued processing is reasonably necessary to:

comply with legal obligations;

complete contractual obligations;

prevent fraud;

maintain information security;

establish, exercise or defend legal claims;

comply with accounting requirements;

comply with tax regulations;

protect the rights of other individuals;

fulfill other lawful business purposes recognized by applicable law.

Where a request cannot be fully honored, the Company shall provide an explanation to the extent legally permissible.

ARTICLE 51

AUTHORIZED AGENTS

Where permitted by applicable law, individuals may designate an authorized representative to submit privacy requests on their behalf.

The Company may require documentation reasonably sufficient to verify:

the identity of the requesting individual;

the authority of the designated representative;

the scope of the authorization.

The Company reserves the right to communicate directly with the individual whose Personal Information is the subject of the request where permitted by law.

ARTICLE 52

NON-DISCRIMINATION

The Company shall not unlawfully discriminate against any individual for exercising privacy rights available under applicable law.

However, certain Services may require the processing of specific categories of Personal Information.

Where such processing is objectively necessary to provide the requested Service, the inability to process required information may limit the Company's ability to perform the applicable Services.

ARTICLE 53

CROSS-BORDER PRIVACY COOPERATION

Because the Company serves Clients located in multiple jurisdictions, privacy requests may require coordination between different legal, operational and technical functions. The Company will make commercially reasonable efforts to process such requests consistently while respecting applicable legal obligations in the relevant jurisdictions.

ARTICLE 54

CONTINUOUS IMPROVEMENT

The Company periodically reviews and updates its privacy and information security practices to:

reflect evolving legal requirements;

improve operational safeguards;

address emerging cybersecurity risks;

enhance data governance;

strengthen organizational resilience.

Nothing contained herein shall prevent the Company from implementing improved security or privacy measures without prior notice where such changes enhance the protection of Personal Information.


CHAPTER V

COOKIES, WEBSITE TECHNOLOGIES, COMMUNICATIONS, COMPLIANCE AND FINAL PRIVACY PROVISIONS

ARTICLE 55

COOKIES AND SIMILAR TECHNOLOGIES

Viralsphere LLC may use cookies and similar technologies to improve the functionality, security, performance and usability of its websites and digital services.

Depending on the applicable website or service, these technologies may include:

session cookies;

persistent cookies;

security cookies;

authentication cookies;

preference cookies;

analytics technologies;

performance monitoring technologies;

similar browser storage technologies.

Cookies are not used to sell Personal Information or to create unrelated third-party advertising profiles.

ARTICLE 56

PURPOSE OF COOKIES

Cookies and similar technologies may be used for purposes including:

website functionality;

user authentication;

fraud prevention;

information security;

remembering user preferences;

measuring website performance;

improving user experience;

maintaining active sessions;

identifying technical errors;

capacity planning;

statistical reporting.

Where required by applicable law, non-essential cookies shall be deployed only after obtaining the appropriate consent.

ARTICLE 57

COOKIE MANAGEMENT

Most web browsers permit users to:

review cookies;

delete cookies;

block cookies;

limit certain categories of cookies;

configure browser privacy settings.

Disabling certain cookies may affect the availability or functionality of portions of the Company's websites or online services. Where legally required, cookie preferences may also be managed through the Company's consent management interface.

ARTICLE 58

WEBSITE ANALYTICS

The Company may utilize analytics technologies to better understand:

website performance;

visitor engagement;

navigation behavior;

technical performance;

security events;

aggregated usage patterns.

Analytics information is used exclusively to improve the Company's websites, Services and operational performance. Reasonable efforts are made to minimize the collection of unnecessary personally identifiable information.

ARTICLE 59

MARKETING COMMUNICATIONS

Where legally permitted, the Company may send:

newsletters;

educational materials;

event invitations;

product updates;

service announcements;

industry insights;

business communications.

Recipients may unsubscribe from marketing communications at any time through the unsubscribe mechanism contained in such communications or by contacting the Company directly. Operational communications relating to active contractual relationships shall continue where reasonably necessary.

ARTICLE 60

TRANSACTIONAL COMMUNICATIONS

The Company may continue sending communications necessary for:

contract administration;

customer support;

payment processing;

project execution;

legal compliance;

information security;

service notifications;

billing matters.

Such communications form part of the contractual relationship and are not considered marketing communications.

ARTICLE 61

PRIVACY COMPLIANCE

The Company endeavors to conduct its privacy program in accordance with commercially reasonable practices and applicable privacy legislation, including, where relevant:

applicable United States federal law;

applicable state privacy legislation;

the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where applicable;

the General Data Protection Regulation (GDPR), where applicable;

the UK GDPR, where applicable;

other privacy legislation applicable to specific processing activities.

Applicable privacy legislation in Latin American jurisdictions where the Services are performed or where Data Subjects are located, including without limitation Ecuador's Ley Orgánica de Protección de Datos Personales (LOPDP) and equivalent legislation in other applicable jurisdictions. References to legal frameworks within this Policy do not constitute representations that every provision of every law applies to every processing activity conducted by the Company.

ARTICLE 62

REGULATORY COOPERATION

Where required by applicable law, the Company may cooperate with competent regulatory authorities concerning matters involving:

privacy;

cybersecurity;

fraud prevention;

legal compliance;

consumer protection;

lawful governmental investigations.

Such cooperation shall be limited to the extent reasonably required by applicable law.

ARTICLE 63

CHANGES TO THIS PRIVACY POLICY

The Company reserves the right to amend this Privacy Policy from time to time to reflect:

legal developments;

regulatory guidance;

technological innovation;

operational improvements;

security enhancements;

changes to Company Services.

Updated versions shall become effective upon publication unless a different effective date is expressly stated. Material changes may be communicated through commercially reasonable electronic means where appropriate.

ARTICLE 64

SEVERABILITY

If any provision of this Privacy Policy is determined to be invalid, unlawful or unenforceable, such provision shall be interpreted to the minimum extent necessary to preserve its enforceability. The remaining provisions shall remain in full force and effect.

ARTICLE 65

NO WAIVER

Failure by the Company to enforce any provision of this Privacy Policy shall not constitute a waiver of any right or future enforcement.

Any waiver shall be effective only if expressly made in writing by an authorized representative of Viralsphere LLC.

ARTICLE 66

CONTACT INFORMATION

Questions regarding this Privacy Policy, privacy rights or Personal Information may be directed to:

Viralsphere LLC

30 N Gould St Ste N

Sheridan, Wyoming 82801

United States

Business Inquiries

[email protected]

Privacy & Legal Requests

[email protected]

ARTICLE 67

EFFECTIVE DATE

This Privacy Policy shall become effective on January 1, 2026 and shall remain in force until replaced or amended by the Company in accordance with its terms. Prior versions of the Company's Privacy Policy are superseded in their entirety as of the above effective date.

ARTICLE 68

ACKNOWLEDGEMENT

By accessing the Company's website, communicating with the Company, requesting information or using the Services, individuals acknowledge that they have had the opportunity to review this Privacy Policy.

Where consent is required by applicable law, the Company shall obtain such consent through appropriate mechanisms.

Where processing is based upon contractual necessity, legitimate interests or legal obligations, this Privacy Policy shall operate as the Company's transparency notice regarding such processing activities.


END OF PRIVACY POLICY

Viralsphere LLC

© All Rights Reserved.

 

 

 

ACCEPTABLE USE POLICY (AUP)

Viralsphere LLC

Effective Date: January 1, 2026


CHAPTER I

PURPOSE, SCOPE, APPLICABILITY AND GENERAL PRINCIPLES

ARTICLE 1

PURPOSE

This Acceptable Use Policy ("AUP") establishes the standards governing the proper, lawful and secure use of the websites, platforms, digital environments, consulting services, software-enabled services, educational resources and any other products or services made available by Viralsphere LLC ("Viralsphere", the "Company", "we", "our" or "us").

The purpose of this Policy is to:

protect the Company's technology, intellectual property and business operations;

preserve the security and availability of Company Services;

establish acceptable conduct for Clients and Authorized Users;

reduce cybersecurity, legal and operational risks;

safeguard confidential business information;

protect other Clients and Company personnel.

This Policy forms an integral part of the contractual framework governing every commercial relationship with Viralsphere LLC.

ARTICLE 2

SCOPE OF APPLICATION

This Policy applies to every individual or organization that accesses or uses:

the Company's websites;

client portals;

digital workspaces;

consulting services;

implementation services;

managed services;

subscription services;

educational materials;

software-enabled solutions;

collaborative environments;

communication channels;

digital resources;

downloadable materials;

any Service provided by the Company.

This Policy applies regardless of:

geographic location;

jurisdiction;

device used;

access method;

contractual model.

ARTICLE 3

BUSINESS-TO-BUSINESS ENVIRONMENT

Viralsphere primarily provides professional services to:

corporations;

universities;

educational institutions;

government-related organizations;

agencies;

professional firms;

commercial enterprises;

nonprofit organizations;

medium and large businesses;

emerging companies.

Accordingly, Clients are expected to maintain professional standards of conduct consistent with commercial business relationships.

ARTICLE 4

RELATIONSHIP WITH OTHER AGREEMENTS

This Policy shall be interpreted together with:

the Terms of Service;

the Privacy Policy;

any applicable Master Services Agreement (MSA);

any Statement of Work (SOW);

any executed Data Processing Agreement (DPA);

applicable Order Forms;

Change Orders;

and any other written agreement executed between the Parties.

Where a conflict exists, the document having higher contractual priority under the applicable agreement shall govern solely with respect to the conflicting provision.

ARTICLE 5

AUTHORIZED USERS

Clients remain fully responsible for every individual authorized to access Company Services on their behalf, including:

employees;

officers;

directors;

contractors;

consultants;

temporary personnel;

interns;

affiliates;

authorized representatives.

The Client shall ensure that every Authorized User complies with this Policy. Actions performed through credentials assigned to the Client shall be presumed to have been authorized by the Client unless demonstrated otherwise.

ARTICLE 6

RESPONSIBLE USE

Clients agree to use the Company's Services:

lawfully;

ethically;

professionally;

in good faith;

in accordance with applicable law;

in accordance with contractual obligations;

in a manner that does not interfere with the rights of others.

Clients shall refrain from any activity that may:

compromise Company security;

disrupt Service availability;

interfere with other Clients;

expose the Company to unreasonable legal or regulatory risk.

Clients acknowledge that the financial terms governing the Services, including the refund policy and early termination fees, are established in the Terms of Service and applicable Statement of Work, which Clients are encouraged to review before purchasing any Service.

ARTICLE 7

COMPLIANCE WITH APPLICABLE LAW

Clients remain solely responsible for ensuring that their own business activities comply with:

applicable local laws;

tax regulations;

advertising regulations;

consumer protection laws;

employment laws;

intellectual property laws;

privacy legislation;

export control regulations;

industry-specific requirements applicable to their business.

The Company provides professional services but does not assume responsibility for the Client's independent legal compliance unless expressly agreed in writing.

ARTICLE 8

NO RELIANCE ON INTERNAL OPERATIONS

The Services provided by the Company consist of agreed commercial Deliverables.

Nothing in any agreement shall obligate the Company to disclose:

internal operational procedures;

implementation methodologies;

software architecture;

infrastructure design;

automation logic;

workflow configurations;

internal documentation;

proprietary technologies;

security architecture;

operational decision-making processes.

Clients receive only the Deliverables expressly described in the applicable contractual documentation. The Company's internal operational environment constitutes Confidential Information and proprietary business assets.

ARTICLE 9

RIGHT TO ENFORCE THIS POLICY

The Company reserves the right to investigate any activity reasonably believed to violate this Policy.

Where appropriate, the Company may:

request additional information;

temporarily restrict access;

suspend Services;

require corrective actions;

terminate access;

preserve evidence;

cooperate with competent authorities where legally required.

The Company shall exercise such rights in a commercially reasonable manner consistent with applicable law and contractual obligations.

ARTICLE 10

MODIFICATIONS

Viralsphere LLC reserves the right to modify this Acceptable Use Policy from time to time in order to reflect:

changes in applicable law;

cybersecurity developments;

operational improvements;

technological changes;

security enhancements;

evolving business practices.

Updated versions shall become effective upon publication unless a later effective date is expressly stated. Continued use of the Services following the effective date constitutes acceptance of the revised Policy to the extent permitted by applicable law.


CHAPTER II

PROHIBITED ACTIVITIES, SECURITY RESTRICTIONS AND PROTECTION OF COMPANY ASSETS

ARTICLE 11

GENERAL PROHIBITION

Clients and Authorized Users shall not use the Company's Services in any manner that:

violates applicable law;

infringes the rights of third parties;

interferes with Company operations;

compromises information security;

threatens the confidentiality, integrity or availability of Company systems;

damages the Company's reputation;

circumvents contractual restrictions established under the applicable agreements.

The examples contained in this Chapter are illustrative and not exhaustive.

ARTICLE 12

ILLEGAL ACTIVITIES

The Services may not be used for activities including, but not limited to:

fraud;

money laundering;

terrorist financing;

identity theft;

phishing;

cybercrime;

unauthorized surveillance;

intellectual property infringement;

deceptive commercial practices;

unlawful advertising;

unlawful collection of personal information;

distribution of illegal content;

violations of sanctions or export control regulations.

Clients remain solely responsible for the legality of their own business activities.


ARTICLE 13

CYBERSECURITY PROHIBITIONS

Clients shall not:

attempt unauthorized access to Company systems;

exploit security vulnerabilities;

bypass authentication mechanisms;

interfere with security controls;

perform penetration testing without written authorization;

attempt privilege escalation;

intercept communications;

interfere with network operations;

conduct denial-of-service attacks;

introduce malicious code into Company environments.

Any such activity may result in immediate suspension of Services and legal action where appropriate.

ARTICLE 14

MALWARE

Clients shall not upload, transmit, distribute or execute:

viruses;

worms;

ransomware;

trojans;

spyware;

keyloggers;

malicious scripts;

harmful executable code;

cryptojacking software;

unauthorized remote access software;

any technology intended to compromise information systems.

The Company reserves the right to immediately isolate or suspend affected accounts where malicious activity is reasonably suspected.

ARTICLE 15

UNAUTHORIZED AUTOMATION

Unless expressly authorized in writing, Clients shall not:

deploy automated bots against Company systems;

scrape Company websites;

perform automated extraction of content;

harvest data;

crawl protected resources;

use automated tools to reproduce Company materials;

overload Company infrastructure through automated requests.

Reasonable search engine indexing and other lawful automated activities expressly authorized by the Company are not prohibited.

ARTICLE 16

ACCOUNT SECURITY

Clients are responsible for maintaining the confidentiality of:

usernames;

passwords;

authentication credentials;

API credentials issued directly to the Client, where applicable;

authentication devices;

access tokens.

Clients shall promptly notify the Company upon becoming aware of:

unauthorized access;

suspected credential compromise;

unauthorized account activity;

security incidents involving their accounts.

The Company shall not be responsible for losses resulting from the Client's failure to adequately protect its credentials.

ARTICLE 17

SHARING OF ACCESS

Except where expressly authorized by written agreement, Clients shall not:

share credentials;

allow unauthorized third parties to access Company Services;

transfer subscriptions between organizations;

sublicense access rights;

permit multiple organizations to use a single contracted account.

The Company may reasonably limit simultaneous sessions or account sharing where necessary to protect Service integrity.

ARTICLE 18

PROTECTION OF COMPANY TECHNOLOGY

The Company's internal technology environment constitutes proprietary confidential information.

Clients shall not attempt to:

identify internal software architecture;

reverse engineer operational processes;

discover proprietary workflows;

analyze security configurations;

identify internal automation logic;

reproduce implementation methodologies;

map internal infrastructure;

identify internal vendors through technical inspection;

circumvent technological protection measures.

Nothing in the Services grants any right to inspect or access the Company's internal operational environment.

ARTICLE 19

NO REVERSE ENGINEERING

Except where mandatory law expressly prohibits contractual restrictions, Clients shall not:

reverse engineer;

decompile;

disassemble;

translate;

reconstruct;

replicate;

emulate;

derive source code from;

create derivative technologies based upon;

any proprietary software, systems, documentation or technological components made available by the Company.

ARTICLE 20

PROTECTION OF BUSINESS KNOW-HOW

Clients acknowledge that the Company possesses valuable proprietary business know-how developed through substantial investment.

Accordingly, Clients shall not attempt to copy, reproduce or commercially exploit:

consulting methodologies;

implementation frameworks;

project delivery methodologies;

internal documentation;

proprietary operational procedures;

AI implementation methodologies;

reusable implementation assets;

internal quality control systems;

strategic business frameworks;

internal reporting methodologies.

The purchase of Services does not include acquisition of such proprietary assets.

ARTICLE 21

UNAUTHORIZED RECORDING

Clients shall not secretly record:

consulting sessions;

workshops;

implementation meetings;

strategy sessions;

internal presentations;

demonstrations;

where such recording violates applicable law or contractual obligations.

Authorized recordings remain subject to all confidentiality and intellectual property restrictions contained in the Parties' agreements.

ARTICLE 22

ABUSE OF COMPANY PERSONNEL

Clients shall conduct themselves professionally in all interactions.

The following conduct is prohibited:

harassment;

threats;

intimidation;

discriminatory conduct;

abusive communications;

repeated bad-faith conduct;

deliberate disruption of meetings;

attempts to pressure Company personnel into violating contractual or legal obligations.

The Company reserves the right to suspend Services where such conduct materially interferes with the professional relationship.

ARTICLE 23

SECURITY INVESTIGATIONS

Where the Company reasonably suspects a violation of this Policy, it may investigate using commercially reasonable methods, including:

review of access logs;

security monitoring;

audit records;

account activity;

authentication history;

communications relating to the suspected violation.

Investigations shall be conducted in accordance with applicable law and the Company's legitimate business interests.

ARTICLE 24

REMEDIES

Violations of this Chapter may result in one or more of the following actions:

warning;

temporary suspension;

permanent termination of access;

removal of unauthorized content;

contractual remedies;

recovery of damages where legally recoverable;

injunctive relief;

referral to competent governmental authorities where required by law.

The selection of any particular remedy shall not limit the Company's right to pursue additional remedies available under applicable law or contract.


CHAPTER III

SERVICE AVAILABILITY, OPERATIONAL SECURITY, CLIENT RESPONSIBILITIES AND FORCE MAJEURE

ARTICLE 25

COMMERCIAL AVAILABILITY OF SERVICES

Viralsphere LLC endeavors to provide its Services with commercially reasonable continuity and reliability.

However, unless expressly agreed in a separate written Service Level Agreement ("SLA"), the Company does not guarantee uninterrupted, continuous or error-free availability of any Service.

Temporary interruptions may occur due to:

scheduled maintenance;

emergency maintenance;

software updates;

security improvements;

infrastructure upgrades;

failures affecting third-party providers;

telecommunications disruptions;

internet outages;

force majeure events.

Such interruptions shall not constitute breach of contract.

ARTICLE 26

NO MISSION-CRITICAL USE

Unless expressly agreed in writing, the Company's Services are not designed, certified or warranted for use in environments where uninterrupted operation is legally or operationally critical, including but not limited to:

life-support systems;

emergency response systems;

medical devices;

aviation control systems;

nuclear facilities;

military operations;

critical national infrastructure.

Clients remain solely responsible for determining whether the Services are appropriate for their intended business purposes.

ARTICLE 27

CLIENT RESPONSIBILITIES

The Client agrees to:

provide accurate information;

cooperate during project execution;

designate authorized points of contact;

timely review deliverables;

provide requested materials within reasonable timeframes;

maintain appropriate internal approvals;

use the Services in accordance with applicable agreements.

Delays caused by the Client may result in corresponding adjustments to implementation schedules.

ARTICLE 28

CLIENT SYSTEMS

The Company is not responsible for:

the Client's internal infrastructure;

internet connectivity;

local network failures;

endpoint devices;

third-party software selected by the Client;

internal IT policies;

corporate security configurations;

hardware failures;

local cybersecurity incidents affecting the Client.

The Client remains responsible for maintaining an operational environment reasonably capable of receiving the contracted Services.

ARTICLE 29

THIRD-PARTY PLATFORMS

Certain Services may interact with third-party platforms designated by the Client.

The Company does not own or control such third-party platforms and therefore cannot guarantee:

their availability;

functionality;

pricing;

future compatibility;

security practices;

business continuity;

product roadmap.

Changes implemented by third-party providers may affect the Company's Services without prior notice. The Company shall make commercially reasonable efforts to adapt to material changes where feasible.

ARTICLE 30

CLIENT CONTENT

The Client retains responsibility for all information, materials and content submitted to the Company in connection with the Services.

The Client represents that it possesses all necessary rights, licenses and authorizations required to provide such materials.

The Company assumes no responsibility for intellectual property violations arising from Client-provided materials.

ARTICLE 31

BACKUP RESPONSIBILITIES

Unless expressly agreed in writing, the Client remains responsible for maintaining appropriate backups of its own:

business records;

databases;

documents;

digital assets;

marketing materials;

customer information;

internal files.

The Company may maintain operational backups for its own business continuity purposes but does not undertake responsibility for serving as the Client's permanent backup provider.

ARTICLE 32

BUSINESS CONTINUITY

The Company maintains commercially reasonable business continuity practices intended to support the continued delivery of Services during operational disruptions. Such practices may include:

secure backup environments;

redundant infrastructure where commercially appropriate;

remote operational capabilities;

incident response procedures;

continuity planning.

Nothing herein constitutes a contractual guarantee of uninterrupted operations.

ARTICLE 33

FORCE MAJEURE

The Company shall not be liable for any delay, interruption or failure to perform resulting from events beyond its reasonable control, including but not limited to:

natural disasters;

earthquakes;

floods;

hurricanes;

pandemics;

epidemics;

war;

terrorism;

civil unrest;

governmental actions;

sanctions;

labor disputes;

internet failures;

telecommunications outages;

widespread cybersecurity incidents;

failures of cloud infrastructure providers;

failures of payment processors;

failures of utility providers;

acts of God;

other events beyond the reasonable control of the Company.

Performance shall be suspended only for the duration reasonably necessary to address the effects of the Force Majeure event.

ARTICLE 34

MITIGATION

Where reasonably practicable, the Company shall undertake commercially reasonable efforts to mitigate the effects of any Force Majeure event and resume normal operations as soon as circumstances reasonably permit. Nothing herein requires the Company to incur unreasonable expense or assume disproportionate commercial risk.

ARTICLE 35

NO LIABILITY FOR THIRD-PARTY FAILURES

The Company shall not be liable for failures, interruptions or losses caused by independent third parties outside the Company's reasonable control, including:

internet service providers;

cloud hosting providers;

telecommunications carriers;

payment processors;

domain registrars;

certificate authorities;

software vendors;

governmental infrastructure.

The Company remains responsible solely for the portions of the Services directly under its operational control.

ARTICLE 36

SECURITY COOPERATION

Clients agree to cooperate with reasonable security measures implemented by the Company, including:

identity verification;

authentication procedures;

security notifications;

password resets where necessary;

temporary security restrictions;

incident investigations.

Failure to reasonably cooperate with security procedures may result in temporary suspension of access until the matter is resolved.

ARTICLE 37

AUDIT OF CONTRACTUAL COMPLIANCE

Where reasonably necessary to protect its contractual rights, intellectual property or information security, the Company may verify compliance with this Policy using commercially reasonable methods.

Nothing in this Article authorizes the Company to access the Client's internal systems beyond the scope necessary to investigate suspected violations or as otherwise agreed in writing.

ARTICLE 38

SURVIVAL

The provisions relating to confidentiality, operational security, intellectual property, acceptable use restrictions, force majeure, limitation of liability, dispute resolution and other provisions intended by their nature to survive shall remain in effect following termination or expiration of the Parties' contractual relationship as follows:

- General confidentiality obligations: five (5) years from the date of termination or expiration.

- Trade secrets, proprietary business assets and Company Intellectual Property: indefinitely, for so long as such information retains its confidential or trade secret status under applicable law.


CHAPTER IV

ENFORCEMENT, REPORTING, VIOLATIONS AND FINAL PROVISIONS

ARTICLE 39

INVESTIGATION OF VIOLATIONS

Viralsphere LLC reserves the right to investigate any activity reasonably believed to violate:

this Acceptable Use Policy;

the Terms of Service;

applicable contractual documentation;

applicable law;

information security standards.

Investigations may be initiated based upon:

security alerts;

customer reports;

internal monitoring;

credible third-party reports;

regulatory inquiries;

suspected cybersecurity incidents;

suspected contractual breaches.

The Company shall conduct investigations using commercially reasonable procedures while respecting applicable legal obligations.

ARTICLE 40

REPORTING SECURITY INCIDENTS

Clients are encouraged to promptly notify the Company upon becoming aware of:

unauthorized access;

suspected compromise of credentials;

cybersecurity incidents;

attempted fraud;

phishing attempts involving the Company;

misuse of Company intellectual property;

unauthorized disclosure of Confidential Information;

suspected violations of this Policy.

Reports may be submitted to:

Business Security

[email protected]

Legal & Compliance

[email protected]

ARTICLE 41

REMEDIAL ACTIONS

Where the Company reasonably determines that a violation has occurred, it may take one or more actions deemed proportionate to the circumstances, including:

issuing a written warning;

requesting corrective action;

restricting access to specific Services;

temporarily suspending Services;

permanently terminating Services;

disabling user accounts;

removing unauthorized materials;

preserving evidence;

seeking contractual remedies;

pursuing legal remedies available under applicable law.

The Company is not obligated to apply remedial measures sequentially and may take immediate action where reasonably necessary to protect its legitimate interests.

ARTICLE 42

COOPERATION WITH AUTHORITIES

Where required by applicable law, valid legal process or lawful governmental request, the Company may cooperate with:

courts;

regulatory authorities;

law enforcement agencies;

supervisory authorities;

governmental bodies possessing lawful jurisdiction.

Such cooperation shall be limited to the extent reasonably required by applicable law. Nothing in this Policy shall require the Company to voluntarily disclose Confidential Information beyond what is legally required.

ARTICLE 43

NO WAIVER

Failure by the Company to enforce any provision of this Policy shall not constitute:

a waiver of any contractual right;

acceptance of prohibited conduct;

modification of this Policy;

consent to future violations.

Any waiver shall be effective only if expressly made in writing by an authorized representative of Viralsphere LLC.

ARTICLE 44

SEVERABILITY

If any provision of this Policy is determined by a court or arbitral tribunal of competent jurisdiction to be invalid, unlawful or unenforceable, such provision shall be interpreted or modified to the minimum extent necessary to preserve its enforceability. The remaining provisions shall continue in full force and effect.

ARTICLE 45

NO THIRD-PARTY BENEFICIARIES

Except where expressly provided by applicable law, this Policy is intended solely for the benefit of:

Viralsphere LLC;

its Clients;

Authorized Users;

permitted successors and assigns.

Nothing contained herein creates enforceable rights in favor of unrelated third parties.

ARTICLE 46

SURVIVAL

The following provisions shall survive termination of the contractual relationship as follows:

- Confidentiality obligations and acceptable use restrictions: five (5) years from the date of termination or expiration.

- Intellectual property protections, proprietary technology protections and trade secrets: indefinitely, for so long as such information retains its confidential or trade secret status under applicable law.

- Limitation of liability, indemnification, dispute resolution, governing law and enforcement rights: for so long as necessary to give them full legal effect.

ARTICLE 47

RELATIONSHIP WITH OTHER AGREEMENTS

This Acceptable Use Policy forms part of the Company's contractual framework and shall be interpreted consistently with:

the Terms of Service;

the Privacy Policy;

any executed Master Services Agreement (MSA);

any Statement of Work (SOW);

any Data Processing Agreement (DPA);

applicable Order Forms;

Change Orders;

and any other written agreement executed between the Parties.

Where an executed commercial agreement expressly modifies a provision of this Policy for a particular engagement, such modification shall apply only to that engagement.

ARTICLE 48

MODIFICATIONS TO THIS POLICY

The Company reserves the right to amend this Policy at any time in order to reflect:

legal developments;

cybersecurity requirements;

operational improvements;

technological changes;

regulatory guidance;

changes in business operations.

Updated versions shall become effective upon publication unless a different effective date is expressly indicated. Continued use of the Services after the effective date constitutes acceptance of the revised Policy to the extent permitted by applicable law.

ARTICLE 49

CONTACT INFORMATION

Questions regarding this Acceptable Use Policy may be directed to:

Viralsphere LLC

30 N Gould St Ste N

Sheridan, Wyoming 82801

United States

Business

[email protected]

Legal & Compliance

[email protected]

ARTICLE 50

ACKNOWLEDGEMENT

By accessing, purchasing or using any Service provided by Viralsphere LLC, the Client acknowledges that it has:

read this Acceptable Use Policy;

understood its obligations;

accepted the standards governing the use of the Company's Services;

agreed to comply with this Policy as part of the contractual relationship with Viralsphere LLC.

Violation of this Policy may result in suspension or termination of Services and the exercise of any contractual or legal remedies available to the Company.


END OF ACCEPTABLE USE POLICY

Viralsphere LLC

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